53 Reviews
Traveller Rating
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Excellent12
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Very Good19
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Good13
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Average9
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
18 years 3 months ago
This is a lovely looking hotel at first glance, the pool areas are very attractive and well kept. But when you look closer at the apartments they are very tatty and in serious need of decoration, the ceiling actually flaked off onto us every time we had a shower. Although the cleaners supposedly clean the apatment 5 times a week ours was only cleaned twice, once because they missed us out and twice because they turned up really early while we were still eating breakfast and refused to come back later.
We only endured the hotel enternainment once during our stay and that was more than enough as it was truly appalling, the hotel bar area is tiny and the bar barely stocked at this time of year, I don't know if it is better in the summer(the barmaid didn't crack a smile all night).
Having said that this hotel is in a superb location just 2 minutes walk from the beach and seafront bars, restaurants and shops. It couldn't have been situated better for us and we didn't have any trouble walking up cardiac hill. We thought from reading previous reviews that it was going to be a really long trek but it's hardly any distance up the hill at all.
The other problem with this time of year is that the pools are all freezing! far to cold for any of us, the sea was definitely warmer.
We only endured the hotel enternainment once during our stay and that was more than enough as it was truly appalling, the hotel bar area is tiny and the bar barely stocked at this time of year, I don't know if it is better in the summer(the barmaid didn't crack a smile all night).
Having said that this hotel is in a superb location just 2 minutes walk from the beach and seafront bars, restaurants and shops. It couldn't have been situated better for us and we didn't have any trouble walking up cardiac hill. We thought from reading previous reviews that it was going to be a really long trek but it's hardly any distance up the hill at all.
The other problem with this time of year is that the pools are all freezing! far to cold for any of us, the sea was definitely warmer.
Travel operator: First Choice
Recommended
18 years 6 months ago
I travelled to these apartments with an open mind after reading previous reports.
On arrival at the apartments, the rep showed us to the reception, were we were met by a very friendly receptionist. We were directed to our apartment, which was just over to the right from reception.
We had a one bedroomed apartment, which was very clean and was very comfortable, it overlooked the pool. The water in the pool was freezing, but very nice to cool down in as the weather was very hot. The only down side was the noise from the road, which backed onto the bedroom, very morning at 6am the binmen arrived and they are by know means quiet, and also the locals seem to think that it is a race track!!.
I would stay in these apartments again, but next time I would ask for an apartment which does not back onto the road. Do not be put off by Cardiac Hill, its not as bad as it seems.
On arrival at the apartments, the rep showed us to the reception, were we were met by a very friendly receptionist. We were directed to our apartment, which was just over to the right from reception.
We had a one bedroomed apartment, which was very clean and was very comfortable, it overlooked the pool. The water in the pool was freezing, but very nice to cool down in as the weather was very hot. The only down side was the noise from the road, which backed onto the bedroom, very morning at 6am the binmen arrived and they are by know means quiet, and also the locals seem to think that it is a race track!!.
I would stay in these apartments again, but next time I would ask for an apartment which does not back onto the road. Do not be put off by Cardiac Hill, its not as bad as it seems.
Travel operator: First Choice
Recommended
18 years 6 months ago
This was our first holiday in Lanzarote and we were pleasantly surprised by our accommodation.
We had a 1 bedroom apartment to the right of reception which was next to the pool, great when you have teenagers.
The apartment was clean and had everything you could need, towels were changed everyday but the bed linen stayed on all week.
The pool was kept spotless as were the grounds and the staff were very friendly.
We didn't see much of the entertainment as there is so much to do outside the complex.
We had a 1 bedroom apartment to the right of reception which was next to the pool, great when you have teenagers.
The apartment was clean and had everything you could need, towels were changed everyday but the bed linen stayed on all week.
The pool was kept spotless as were the grounds and the staff were very friendly.
We didn't see much of the entertainment as there is so much to do outside the complex.
Travel operator: First Choice
Recommended
18 years 7 months ago
What a Great Complex, everything was so well situated.
Our room was literally opposite the reception and was overlooking the main pool area which was ideal for our 2 year old, she loved it.
The food was ok, the usual bar food really.
The rooms although basic had everything in you needed, the rooms were cleaned everyday, clean towels every other day and the bedding was changed 3 times in our 2 week stay.
The entertainment we didn't really see much of it, to much to do outside the complex, although there did seem to be something on almost every night.
Don't let 'cardiac hill' put you off, we walked it at least 3 times a day with our daughter in her buggy and it was no problem.
Our room was literally opposite the reception and was overlooking the main pool area which was ideal for our 2 year old, she loved it.
The food was ok, the usual bar food really.
The rooms although basic had everything in you needed, the rooms were cleaned everyday, clean towels every other day and the bedding was changed 3 times in our 2 week stay.
The entertainment we didn't really see much of it, to much to do outside the complex, although there did seem to be something on almost every night.
Don't let 'cardiac hill' put you off, we walked it at least 3 times a day with our daughter in her buggy and it was no problem.
Travel operator: Booked Privately
Recommended
18 years 7 months ago
We arrived at the hotel not expecting the best accommodation however we were pleasantly surprised. We booked a 2 bedroom apartment as this was all that was available at booking; on check in we actually received 2 apartments with an interconnecting door. The rooms were ready for our check in of noon!!
The rooms are basic however very clean and comfortable. The apartments are in a great location situated 5 minute walk to the beach and the new town although Cardiac Hill certainly doesn
The rooms are basic however very clean and comfortable. The apartments are in a great location situated 5 minute walk to the beach and the new town although Cardiac Hill certainly doesn
Travel operator: First Choice
Recommended
18 years 7 months ago
When me and my partner arrived at this accommodation first impressions were good. The overall look of the apartments looked clean along with the pool area.
When we arrived at our room which was right at the back of the complex, had no view at the fornt or the back of the apartment.
The bed was broken the leg was hanging off not safe to sit on never mind sleep on.
The so called shower curtain was a bed cover, and the bathroom window would not shut, with people working at the hotel walking back and fore constantly.
The TV did not have any buttons on it so we could not turn it over or up or down !! Disgusted at the state of the room in all honestly. Just a joke, the brochure is totally misleading!
When we arrived at our room which was right at the back of the complex, had no view at the fornt or the back of the apartment.
The bed was broken the leg was hanging off not safe to sit on never mind sleep on.
The so called shower curtain was a bed cover, and the bathroom window would not shut, with people working at the hotel walking back and fore constantly.
The TV did not have any buttons on it so we could not turn it over or up or down !! Disgusted at the state of the room in all honestly. Just a joke, the brochure is totally misleading!
Travel operator: First Choice
18 years 8 months ago
Was slightly dubious when we saw previous reviews, however we were pleasently suprised. Apartments are in a great location quite clean, maybe a bit dusty though. Bedding and towels were very clean which is the most important.
We had a pool and seaview and yes the main pools are a bit noisy until at least 2 am but that never bothered us.
Didnt go to hotel bar or to any entertainment because their is too much to see and do all around. For nights out can recommend Ruta 66 a video pub in the new town and Titos fun pub at the bottom of cardiac hill.
To eat out Chiquitos Tex Mex is great they do 2 course specials for only 6 euros. all in all a great holiday would definatly stay there again!!!
We had a pool and seaview and yes the main pools are a bit noisy until at least 2 am but that never bothered us.
Didnt go to hotel bar or to any entertainment because their is too much to see and do all around. For nights out can recommend Ruta 66 a video pub in the new town and Titos fun pub at the bottom of cardiac hill.
To eat out Chiquitos Tex Mex is great they do 2 course specials for only 6 euros. all in all a great holiday would definatly stay there again!!!
Travel operator: first choice
Recommended
18 years 9 months ago
Well, I read the reviews on the Atlantis Las Lomas and was not expecting too much from the sound of some of them. I went with an open mind anyway as that's the type of people we are. We arrived around 9pm after the shortest transfer time ever and was pleasantly surprised, we couldn't believe what people had said about this place! It was fantastic!
We have stayed in 4 star before but we found this accommodation to be of a great standard and well cared for and a lot more nicer staff.
Cleaners came in 5 out of 7 days and were lovely.
Daniel the children's entertainer was hilarious round the pool. The pool was spotless and wasn't as cold as people had said, especially when you've been sunbathing all day, it's just what you need,
The accommodation was bang in the middle of the old town and the new town and down the hill was the beach, what more could you ask for, it was spot on!!
Cardiac hill was steep but something to laugh about when coming home from a night out. The new town was great for all of us, Titos was the kids favourite bar where the barmen danced on the stages and the kids picked up a few dances to Spanish songs, staff were very friendly!! lady Mucks drag show also in the new town was so funny, free to get in and made a great nigh out. Flanagan's drag bar in the old town is a must also as it was funny as well.
All in all, great weather with a lovely breeze, Atlantis was a nice place to be living in for 2 weeks, fantastic location, great bars shops and restaurants and night life, beach was very clean, fantastic holiday!!
Would book there again, we all loved it,
We have stayed in 4 star before but we found this accommodation to be of a great standard and well cared for and a lot more nicer staff.
Cleaners came in 5 out of 7 days and were lovely.
Daniel the children's entertainer was hilarious round the pool. The pool was spotless and wasn't as cold as people had said, especially when you've been sunbathing all day, it's just what you need,
The accommodation was bang in the middle of the old town and the new town and down the hill was the beach, what more could you ask for, it was spot on!!
Cardiac hill was steep but something to laugh about when coming home from a night out. The new town was great for all of us, Titos was the kids favourite bar where the barmen danced on the stages and the kids picked up a few dances to Spanish songs, staff were very friendly!! lady Mucks drag show also in the new town was so funny, free to get in and made a great nigh out. Flanagan's drag bar in the old town is a must also as it was funny as well.
All in all, great weather with a lovely breeze, Atlantis was a nice place to be living in for 2 weeks, fantastic location, great bars shops and restaurants and night life, beach was very clean, fantastic holiday!!
Would book there again, we all loved it,
Travel operator: first choice
Recommended
18 years 9 months ago
When we arrived in reception we were given a quick description of the direction we were to take to our room.
We had to travel up 4 flights of stairs with 4 cases and a buggy. Exhausting.
Upon arrival at the room we were pleasently suprised by having a pool right outside the apartment. Plenty of sunbeds!!!
The room was very basic but clean although we were appauled at the fact the me and my husband had to sleep on the couch and a pull out bed under the couch,practically sleeping on the floor. The kids had a bed each. The toilet smelt really bad, and upon reporting this, someone came to our room within ten minutes which impressed us and gave us bottles of bleach to get rid of the smell. Unfortunately this stayed all holiday but we just kept the bedroon window open.
The hotel staff were ok.
Entertainment every night ok but if you didnt get in there early enough you didnt get a seat. We went out every night.
I would visit this hotel again when the modernisations were done. We were in the older part of the complex still to be moderenised and it showed.
Also, infested with cockroaches. We slept with the lights on so that they wouldn't come out but we could here them clicking in the dark corners. Very unsettling.
We had to travel up 4 flights of stairs with 4 cases and a buggy. Exhausting.
Upon arrival at the room we were pleasently suprised by having a pool right outside the apartment. Plenty of sunbeds!!!
The room was very basic but clean although we were appauled at the fact the me and my husband had to sleep on the couch and a pull out bed under the couch,practically sleeping on the floor. The kids had a bed each. The toilet smelt really bad, and upon reporting this, someone came to our room within ten minutes which impressed us and gave us bottles of bleach to get rid of the smell. Unfortunately this stayed all holiday but we just kept the bedroon window open.
The hotel staff were ok.
Entertainment every night ok but if you didnt get in there early enough you didnt get a seat. We went out every night.
I would visit this hotel again when the modernisations were done. We were in the older part of the complex still to be moderenised and it showed.
Also, infested with cockroaches. We slept with the lights on so that they wouldn't come out but we could here them clicking in the dark corners. Very unsettling.
Travel operator: first choice
Recommended
18 years 9 months ago
Atlantis Las Lomas.
Arrived after lunch and our room was spacious and very clean we settled in really quickly.
The apartments were in a perfect location, dont be put off by Cardiac Hill we walked it at 6a.m every mornin with no problems.
The trip from reception to our room was longer!! Hotel and pool were spotless and really this should be a 4 star as we had no complaints at all!!
Arrived after lunch and our room was spacious and very clean we settled in really quickly.
The apartments were in a perfect location, dont be put off by Cardiac Hill we walked it at 6a.m every mornin with no problems.
The trip from reception to our room was longer!! Hotel and pool were spotless and really this should be a 4 star as we had no complaints at all!!
Travel operator: first choice
Recommended
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