Image of Bitacora Club Apartments

Bitacora Club Apartments

75 of 89 hotels in Puerto Del Carmen

3 out of 5 from 27 reviews
3 stars
Calle Alcorce 11, 35510 Puerto Del Carmen, Lanzarote, Spain

27 Reviews

Traveller Rating

  • Excellent
    0
  • Very Good
    3
  • Good
    17
  • Average
    5
  • Poor
    2

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
TORRIE
19 years 9 months ago
We stayed self-catering, so did not really have much to do with the hotel staff although our encounters with them were always pleasant. the location was fine, although be warned about the hill leading up from the main strip to the apartments it has been dubbed 'cardiac hill'; although the excercise wont kill you. i would definately go back there again, it was in a nice location with amenitites very close by. the pools were nice, but we spent our time at the beach.
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Travel operator: FIRST CHOICE

Recommended
Lorraine
19 years 9 months ago
We had a great holiday with our family - 16 of us in all - but we would not come back again. Although the staff were friendly, and the hotel was clean, the entertainment was very poor. An entertainment programme is much needed as the teenagers got bored of an evening and even the pool tables were out of action.

The swimming pools were a surprise too - no shallow end in the main pools. My parents wouldn't go in the pools as they like to feel their feet beneath them but even by the steps, they'd have had to stand on tip toes. The worst thing was the lack of shade! No parasols at all around the pool! How can an hotel complex not supply shade in that heat!

We found the hill not too bad at all - good exercise!
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Travel operator: First Choice

Recommended
Kerr
19 years 10 months ago
the apartments were very clean and tidy no complaints.the staff were very attentive and friendlyand the food at the bbq nights was plentiful and good.
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Travel operator: first choice

Recommended
Lynch
19 years 10 months ago
We really loved this hotel, it was accommodation on arrival so were a bit apprehensive as to what we would get when we got there. We were seen to very quickly when we got there. Room location was excellent and very clean and spacious. Couldn't ask for more. Swimming pool was nice although we spent most of the time on the beach. Although the hotel is located on top of hill, wasnt' that bad, actually enjoyed the bit of excercise and am now sporting a toned pair of thighs as I only got back last week!!!
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Travel operator: Falcon

Recommended
Sam
19 years 11 months ago
We have just returned from a family holiday at the Bitacora although it was a nice break i would'nt go back there.

We did'nt enjoy much of the food at the on site restraunt so found ourselves having to go into the town to eat.

The hotel is a very quiet one and would benefit greatly from an entertainments programme as the children/teenagers got bored very quickly.

In the brochere they tell you that the hotel is situated at the top of a hill, what they dont tell you is how STEEP the hill is, but at least your working off all the over indulgencies...

We were dreading the holiday because of the reports we had read, but can honestly say the appartments were clean and tidy as were the pool and the communial areas, so we were quite releaved.

On the whole we enjoyed our holiday as it was only a short break but i would'nt recommend this hotel if it
was your main holiday of the year.
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Travel operator: First Choice

Bill
19 years 11 months ago
The Hotel was clean,apartments were clean and pools and surrounding areas were kept clean.

The food was quite good on 6 out of 7 nights, drinks etc were not the usual rip off price you expect from a hotel.
All in all a good last minute booking, and I have been in worse 3 star hotels than this 2 star.

Although we choose to seek entertainment outside the once or twice we stayed in the hotel the entertainment was poor.

This place is at the top of a steep hill, but taxis can be flagged down on the sea front and only charge 2 euros to get home at any time.
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Travel operator: First choice

Recommended
Alan Kelly
20 years 6 months ago
We stayed in the Bitacora (pronoucned Bit-ack-ora) apartments for two weeks. Upon arrival we were seen to quickly and arrived at the room.

It was very clean, tidy and spacious for two people. The balcony caught the sun from 11am-8pm and was very hot!.

Be warned however. My partner and I were in bed when the main door to the apartment was opened and some rattling heard.

I went to reception to report this and they explained that the TV money was collected from the room and that the person doing it should have knocked but didn't. An easy mistake...............?

I would go back, but the hill is a killer. Try climbing it after a few beers and a meal at the sea front!!!

Nice staff, pool clean, bar a little basic and the entertainment was terrible, but who is going to sit in every single night?!!

Go there for cheap, and cheerful holiday.
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Travel operator: JWT

Recommended

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