Image of Gran Costa Adeje Hotel

Gran Costa Adeje Hotel

28 of 41 hotels in Costa Adeje

4 out of 5 from 46 reviews
5 stars
Avenida de Bruselas, 16, 38660 Costa Adeje, Spain

46 Reviews

Traveller Rating

  • Excellent
    5
  • Very Good
    20
  • Good
    15
  • Average
    6
  • Poor
    0

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Barrett
16 years 9 months ago
Costa Adeje Gran Hotel is 10 minutes walk from the Torviscas area. First impressions were that we had made a great decision to book this hotel. Hotel staff were very pleasant, meals were lovely, room were a great size and it is only 10 minutes walk to Playa Del Duque beach or to Torviscas Beach. Piped music in rooms and rooms cleaned daily. All in all I had a wonderful holiday and would not hesitate to book this hotel again when I return to Tenerife. I would definately recommend this hotel well worth the money. We stayed in a double room, but you could upgrade to a suite and this gives you another living room area and use of another restaurant in the hotel although we did not do this we met a couple who had, maybe next time. Highly Recommended
Cleanliness:
Food:
Service:
Location:
Entertainment:

Travel operator: Med Hotels

Recommended
Keith
16 years 11 months ago
This is the 3rd time I have stayed at this hotel and I think it represents great value for money. Of course there are better 5 star hotels in the Adeje area but you will pay a great deal more to stay there. We travelled with friends and paid
Cleanliness:
Food:
Service:
Location:
Entertainment:

Travel operator: Travel Republic

Recommended
Gemjo
16 years 11 months ago
DO NOT REPEAT DO NOT STAY AT THIS HOTEL IT IS'NT EVEN A 2 STAR LET ALONE A 5 STAR. HOW DID THIS HOTEL GET A 5 STAR RATING?
This hotel is a complete rip off. I know because I have stayed in a number of hotels over a 6 month period in the South whilst on sabbatical leave. None of them have come anywhere close to this appalling place. When you enter the hotel,the reception and atrium are in marble and look wonderful, but as someone else said here: "It's all downhill from thereon in." The room was disgraceful, with badly chipped furniture, well worn fabrics, and a bathroom out of the 70's. The room service was apalling 2 hours 26 mins and 6 phone calls later drinks and a sandwich arrived. The Head receptionist said that although we booked on the internet the price we paid was not enough and we had to pay another 40 Euros a night or she could not give us a room. The breakfast was typical of no more than a motorway service station. The cheapest possible, lowest quality food, be warned if you are choosing this hotel through a tour op you are paying through the nose.

The bar was overcrowded and understaffed. If you are a family there is nothing really within walking distance so you will be held captive there. The entertainment is no better than a local pub singer. The prices were for Tenerife a complete rip off, the service was very slow, waiting 20 mins to be served. Location, unless you like to hike, don't book this hotel its a very long walk in to Playa de Las Americas. The hotel advertises limited parking. Yes, that is true- very limited Let me tell you what they mean by limited parking: Maximum of 7-10 cars at the very most for a gigantic hotel of this size. So for elderly or disabled people this hotel is absolutely not suitable.

Please take the above comments seriously, when making your decision to part with our hard earned cash. There is little you can do after you have.

The best thing about this hotel was leaving.


Cleanliness:
Food:
Service:
Location:
Entertainment:

Travel operator: Direct Booking

Carol
17 years ago
Just wishing I was back at the Gran Hotel really - it really was fantastic- I don't think you ever get a true 5 star in Spain (???) but this was very excellent all the same - higher four stars anyway!

Rooms were really large and even had a little corridor with a door to the bedroom/front door - excellent for wiping out any passers by making noise. The bathroom was very large - bigger than some good hotels in Vegas where I have stayed. Cleaned regularly and towels and sheets changed.

Breakfast your general buffet, did the trick.

Pool areas are superb - one heated pool which was brilliant. My only complaint with this hotel (like so many others) is that people took there towels up and put them out by about 7 - then didn't return all day! Why don't the Hotels do anything about this??? Still got beds in nice areas though - if that was my only stress then hey that can't be bad!!!

I am returning to this hotel again in September we liked it so much!
Cleanliness:
Food:
Service:
Location:
Entertainment:

Travel operator: Booked separately

Recommended
cm
17 years 1 month ago
We were half board and had our 9mth old granddaughter with us although she never ate hotel food which was fine.

The staff could not have been more helpful and pleasant within the restaurants, they would get her a baby chair whenever they seen us going in then spoke to her played with her whenever they passed.

The hotel was spotless, rooms very spacious, nice big bathroom. Would agree some places looking bit tired could be cheered up.

The location was good although we stayed on beach front last year and would prefer that location.

As for entertainment we never really seen it with having the baby we were in room early before it started, I would probably stay at this hotel again.
Cleanliness:
Food:
Service:
Location:

Travel operator: Airtours

Recommended
Andy
17 years 3 months ago
The vast lobby with boutiques and an avery looks every part a five star - but it is all downhill from there.

The wall of the rooms are so thin that we were kept awake by snoring from the adjoining room!

The worst part of our stay was the food. Luke warm, served in a 'works canteen' setting. Ate out after 2 days. Luckily there are some great restaurants nearby.

More 3/4 star
Cleanliness:
Food:
Service:
Location:
Entertainment:

Travel operator: Airtours

D Thompson
17 years 6 months ago
This was our fifth visit to the hotel, the quality of the food had improved on last year, however there is still ample room for improvement. The cleanliness around the hotel is first rate although the rooms are beginning to tire.

We find the location to be excellent, up market from the "Benidorm feel" of Torviscas and Las Americas.
The entertainment was better than last year but again there is ample room for improvement.

My wallet dropped out of my pocket at the poolside bar, a member of staff came looking for me to return it and unlike at Majorca a few years ago, without anything missing.

We are booked to visit again Feb 07, it is like pulling on your favourite old slippers.

We like it, you probably need to try it.
Cleanliness:
Food:
Service:
Location:
Entertainment:

Travel operator: Independent

Recommended
Banlin Family
17 years 8 months ago
As stated in a previous review, we moved to this hotel from the Bouganville Playa hotel after 4 days of a 14 night holiday. What can I say, this hotel was fantastic. It is billed as a 5* hotel and it meets most of the requirements for this standard. Though the evening entertainment shows were very basic.

The reception was well managed and staff were always courteous. There was numberous rooms off the reception for peace & quiet (ie library, card room, etc)

The Kids club entertainment however was absolutely fantastic, very, very secure and you have full peace of mind that your child was in good hands. The kids club was twice a day 11-1 and 3-5 then a mini disco in the evening at 8.30pm. Beware though, the cost of the drinks in the hotel were expensive. We brought a bottle of house red wine for 14 euros, then purchased the same bottle at a local supermarket for 4 euro's (some markup)! The rooms were equiped with a mini-fridge which was free to utilise.

The rooms were large and spacious, the bathroom has his & hers sinks, with bath/shower & bidet etc. Complimentary robes were also included in the room for use during your stay!

The main pool was as usual full of families, however on the top floor of the hotel there was another pool/solarium sun deck that was very quiet and peaceful. Children are allowed, however, it is a quiet area. All in all this was respected!

The food was very good with a good variety though we would class this as 4* not 5*. Though I must say the food was plentiful.

Cleanliness:
Food:
Service:
Location:
Entertainment:

Travel operator: Security Travel

Recommended
Keith
17 years 8 months ago
This is the second time we have been to the Costa Adeje area. Last year we had a great holiday at the Guayarmina Princess. The Costa Adeje Gran however is generally much better than the Guayarmina.

On our arrival we were absolutely stunned with the entrance/reception area. It is so beautiful. Wall to wall glass and marble with a lovely waterfall.

On arrival at mid-day,the reception staff were very polite and gave us a voucher for complimentary drinks as our room was not quite ready. (check in is not guaranteed before 2pm).After a quick free drink in the Piano bar, we were in our room by 12.40pm, luggage delivered there free of charge!

The room was on the 5th floor, overlooking the pools, with a sea view.........stunning. The room itself was very large and immaculate. All rooms have air con and all have a fridge, both of which are a must.

The hotel is described as a 5 star.........well its not like a 5 star in the UK, but generally it is very good. However it does need a liitle decorating in places.

The breakfast is very good with a huge choice of food to cater for all tastes. Hovever I did see a large dish of sprouts on display one day and there were chips available every day!!!

There are loads of sun beds available. Despite this 50% are 'reserved' by 8am!! There are vacant sun beds dotted around the pool area all day. There are 2 main pools which are very large and clean. There is also a separate kiddies pool. If you really want to relax, use the very peaceful roof top pool (level 6). A nice breeze with stunning views.

There are loads of good/inexpensive restaurants within a 15 minute walk.

The entertainment was good to average. The 'magic show' and the 'Broadway show' were very good........the ABBA FEVER show was very average.

We had a great holiday and would definitely go back to this hotel again.

Cleanliness:
Food:
Service:
Location:
Entertainment:

Travel operator: Excel

Recommended
Mcdowell
17 years 9 months ago
This was the first time we had been abroad and were anxious to find the perfect hotel etc. When we arrived it was about 20 mins from the airport to the hotel great for young kids after just sitting on a plane for 4 hours.

First impressions were wow. Big spacious hotel so never feels crowded, 3 large pools also not very crowded, food was good, very clean rooms, everyone extremely friendly/helpful, kids club and guys come round to get you to join in aqua areobics, scubadiving, vollyball, minigolf, something for all, with no cheesy karaoke- had a great time would visit again.

The only thing I didn't like in the town, men handing out scratch cards claiming you've won 1200 euros or camcorder it was annoying in the end I just said I was 24 -so underage to enter(25 to play) and they left you alone.
Cleanliness:
Food:
Service:
Location:
Entertainment:

Travel operator: seguro

Recommended

Ask a Question

Got a question? Ask our community of over 1.5 million users.

Post your question

Book Your Stay

Looking to stay here? You can check the accommodation availability and get the best prices using the link below:

Holiday Truths Forum
Holiday Truths Forum

Get the best deals!

from our cruise, ski and holiday partners

You can change your email preferences at any time.

Yes, I want to save money by receiving personalised travel emails with awesome deals from Holiday Truths group companies which are hotholidays.co.uk,getrcuising.co.uk and getskiing.co.uk. By subscribing I agree to the Privacy Policy

No, thank you.