Image of Dream Villa Tagoro Aparthotel

Dream Villa Tagoro Aparthotel

43 of 82 hotels in Playa de las Americas

4 out of 5 from 54 reviews
3 stars
Calle Galicia, 38679 Torviscas Alto - S/C de Tenerife, Spain

54 Reviews

Traveller Rating

  • Excellent
    11
  • Very Good
    21
  • Good
    14
  • Average
    5
  • Poor
    3

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Roll
17 years 10 months ago
After reading other peoples reports on this hotel i was dreading going, but i was pleasantly surprised with what i found.

The hotel staff were always very helpful and friendly, the cleanliness of the resort was very very good. We stayed all inclusive and had no complaints about the the quality of the drinks supplied. I do think the pool area bar could have stayed open later (it closed at 11pm).

The entertainment staff worked very hard, what with looking after the kids clubs during the day also entertaining the adults, they also had to practise their shows for the evening.

The main letdown for us was the food, there didn't seem to be very much choice also by the time you got it onto your plate (buffet service) and you found your table the food was quite often cold. The food around the pool bar area at lunchtime could have been better with a bit more choice.

The hotel is situated uphill about 20 mins from the beach so wouldn't be any good for people with walking difficulties. Having said that the hotel has got a curtesy bus which runs every hour and takes you to and from the main resort.

On the whole i really enjoyed my stay at the Villa Tagoro and would definately go back again.
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Travel operator: thomas cook

Recommended
Harper
17 years 11 months ago
Very good. kids loved it, had fab laugh with croc race, entertainment team very good, managerees came and said hello to us and resolved litle prob we had (she lovely and very helpfull, (with other spanish) resisdents) very friendly staff, will def go back.

Food is good but, evening entertainment could be better but they try! So join in!!
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Travel operator: thomas cook

Recommended
Williams
17 years 11 months ago
Nice family hotel, ideal for children. Childrens activities very good.

Bad position if you are pushing a pram. Hotel bus would be needed in daytime, approx 10 min walk to main drag but busy roads from hotel to cross. Would not suit any one with walking diffeculties.

As normal you have to queue for sun beds they are all normally gone by 9.15am.

Small selection on food bar outside. Enterainment is mainly put on by on site staff.

Our towels were changed everyday and our bed sheets changed every other day. All staff at hotel were friendly and helpfull.

We had late flights and were allowed to keep our room until 10pm for 25e which I thought was ok. I would go back to this hotel but only after all the beach front work is completed.
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Travel operator: thomas cooke

Recommended
Katie Dye
18 years 1 month ago
We were very worrried about visiting the hotel before we got there after reading several bad reviews but can honestly say that I can only imagine that the people complaining were used to 5 * accomodation outside of europe!!

We were lead to a "dungeon" room NO. 50 but after being there a night decided that for 3 loud girls was probally the best room we could have (the rooms in the "dungeon" area are double the size of other rooms and dont have any over looking neigbours).

Food was fine always a good choice, not al a carte but found something every meal time.

The hotel was 3 euros taxi ride from Playa de las Americas or a 15 minute walk, the hotel staff were fantastic phoning taxis at night and even resturants to find out opening times and always asking if there was anything else they could do!

Finally the entertainment if a little chessy was good fun to watch while drinking the all enclusive drinks and the entertainment staff really good (especially the handsome maarten!!)

Overall as long as you go with an open mind this hotel is really good value for money in a great location!
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Travel operator: booked seperatly

Recommended
Joanne Drysdale
18 years 1 month ago
Our experience at this hotel was good. It was a lovely place and the staff, especially the kids club reps, were very nice.

The food was great with a wide variety to suit all tastes.

It was very clean and the pool areas were immaculate.

The mini disco for kids was good but entertainment for adults varied from poor to good.

We had a great time here and would like to return to the hotel although I think it would be unlikely due to amount of rude people who complained about children's table manners (a 1 year old) they made the holiday at times quite unbearable
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Travel operator: jmc

Recommended
Helen Roberts
18 years 2 months ago
We have just returned from the Villa Tagora after a weeks holiday and although the weather was not so good the hotel is not as bad as I first feared.

The food was hot and varied, and there was always a choice of fish, meat, veg and pasta dish's available.

The deserts, few, but ok, there could of been a better selection of cheese for desert as I personally prefer cheese to sweet deserts. Drinks at the bar were excellent and were not watered down as I have previously experienced in all inclusive complexes.

Location I found good, only 10 mins downhill to beach and not too bad to walk back if your fit and healthy.

Entertainment for our group was poor, but if you have young children it was good. Plenty of activities in the daytime and there is a great games room for the teenagers to enjoy in the evening.

Our room needed a coat of paint, but otherwise was cleaned everyday and the bathroom was spotless.

All in all I would rate this more a 3 star than a 4 star, but this is reflected in the price you pay so I think it was quite good value for money.
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Travel operator: Thomas cook

Recommended
Jak
18 years 4 months ago
I was apprehensive about Villa Tagora after reading some of the reports, but thought it would'nt be too bad as we were staying for Christmas and New Year, but I must say it was the worst hotel ever!

The cleanliness was ok but maids were very negligent with security and I heard issues of property going missing.

Although I have put a * for food it doesn't deserve anything! The food was absolutely disgracful. It was unedible. Steaks cooked infront of you were raw- uncooked meat. All the food was on the cheap, even chip (the only thing you could eat) were cold, salad- lettuce- black on edges looked days old, disgusting. I complained to management twice about mould on melon.You couldn't even get a decent piece of fruit, and to top it all the soup-supossedly vegetable soup had pork chops floating in it! The food was that bad we had a meeting with management and they agreed to pay for our family of four to eat out for the following 8 days so this tells you how bad this hotel is!

The hotel location is poor up hill and 20mins walk from beach and main shops. The free bus didn't even turn up when we waited 15mins.

The management staff agreed to the payment for food for the rest of our holiday but agreed they had had problems all summer with this hotel.

The entertainment was rubbish and nothing started whilst 10:00pm apart from kids disco at 8:00pm and when it did start it was mostly the hotel entertainers who were very poor and it was hard work staying in the hotel. This entertainment bar was the only room and there was no other comfortable rooms to sit or watch tv.

We have stayed in all inclusive hotels for the past 7
holidays and never had a problem with anything.

We would not visit this hotel again even if it was free!!! totally disgusting! please dont waste your money going here like we have!
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Travel operator: cosmos

LINDA CUICKSHANKS
18 years 6 months ago
Our travel arrangements were changed to this hotel about 2 weeks before we left to go on holiday and we were very pleased that they were.

The accommodation was excellent.the maid service cleaned the rooms every day and made up beds and left fresh towels every day.when you have 3 children, the rooms were untidy sometimes, but when ever we came back the rooms were spotless.

The food was always very well prepared, hot and plenty of it. Also an excellent children's food bar. The hotel staff were helpful and always had time to speak to the children.

The hotel location was excellent with the aqua park only a few minutes away and the main resort of playa des americas only a bus ride away,(which was free).

In all an excellent family holiday. We look forward to going back in the future and would recommend this hotel.
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Travel operator: FIRST CHOICE

Recommended
Watson
18 years 8 months ago
I was apprehensive about staying at the Villa Tagora having heard and read reports on cockroaches etc., but was very surprised and pleased with the hotel accommodation and cleanliness.

Every morning the pool area is cleaned with soap and water, the sunbeds remain chained until at least 8.45 - 9am until the cleaning is done so don't get up too early for your sundbed. Also on this subject, there are enough sunbeds to go round but not space if you want a bed to be by the pool especially if you have children, be down to get your sunbed by 8.15 - 8.30am latest. Brollies are popular so take an extra towel to claim yours.

On arrival we had been given a room known as a 'dungeon' but on asking the hotel staff if we could change there was no problem they were extremely helpful and granted our request.

The hotel food was more or less the same as other hotels catering for large numbers. As an adult I found the food satisfactory but my youngest daughter struggled at meal times. Luckily being all inclusive, burgers, chips, hotdogs and icecream was available.

The location of the hotel offered opportunities to walk to Torviscas, a nearby town (15 minute walk). The waterpark by taxi (3 euros). Plenty of family bars were found just down the road also. I mention the family bars because we didn't rate the entertainment highly, some of the shows were good i.e parrot show, sketch show but generally it was pretty basic. Kids mini disco started at 8pm and didn't finish till after 9pm.

For teenagers the hotel offers a games room with pool tables, air hockey etc., the activities are plenty through the day with good entertainment staff. Main evening shows seemed to last only 1/2 an hour.

Overall we had an excellent holiday. We would go back to the Villa Tagora.
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Travel operator: Thomas Cook

Recommended
Sinead Reynolds
19 years ago
The food was excellent. There was such a wide variety and it was always hot. They would always check to see if it needed filling up.

The hotel was always clean. The maids were excellent. They were really friendly and cleaned up any mess.

The location was good. Except it was a long way to the main nightlife.

The staff were excellent. They were helpful and so friendly. Especially the waiters. They were extremely friendly and quick in the restaurant and bar.

The entertainment was poor. The entertainers would run around the pool, throwing water bombs at children. The night entertainment was boring. It would have been better just to play music of a night.

I have been here before and would go again.
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Travel operator: Thomas Cook

Recommended

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