Food is very good. The selection is limited but never any problems with the quality or temperature!
Location is not so bad - only 20-25mins to Las Americas, or 15-20 to Los Crsitianos. Max 6euro in Taxi. Making it a quiet location, but easily accessible to the nightlife if required. The complex is approx. 40% privately owned meaning that there is a relaxed atmosphere and never any problems getting sun beds etc.
All inclusive is very good, and unlike many hotels, it continues on your last day until you leave the complex (not just finishing at check-out at 12.00). Drinks finish at 11.00 on the dot, but no restrictions on how many you can get leading up to that time. Even so, the noise always stopped at 11.00 meaning it is very good if you have young children.
The staff are generally very nice and helpful, but a few are a bit miserable. The majority are very good - especially Julio the restaurant manager, Mattia the entertainer and the lifeguard!
Rooms are large and clean, and no concerns at all.
Entertainment in the evening is the only downside consisting of mainly animal type shows, with the occasional singer and Karaoke - However, Mattia does a good job before and after with the kids entertainment and humour etc.
All in all, this is an extremely good hotel/set of apartments, and I would have no hesitation in returning.
The restaurant was a bit small but staff were always clearing tables for next sitting. Food was good always found something we liked. Bar staff were very good no long queues like other all-inclusive hotels we have stayed.
Would go back and would again.
We went All Inclusive and the food was not very good at all. We had a choice of fish or meat for every meal; a lot of veal, every dish was cooked in a sauce and well over cooked. The tables were very slow to be cleared and at breakfast we normally had to lay our own table.
Entertainment was awful and the bar service was just as bad, plastic cups, iced cold red wine and hit and miss if the coffee machine worked.
Location of the hotel is on a steep incline and the hotel itself has a lot of inclines and as we were at the back of the hotel it was quite a walk to the restaurant. It is about 20 minutes walk down to the beach. We are quite active but it is a hell of long walk back up and quite tiring - a taxi is 5 euro. The hotel shop is very expensive and the nearest supermarket is about 15 mins away, down the hill.
The location not great for anyone who has any kind of walking difficulties. The redeeming feature is the exceptional staff who are great. The entertainment is really bad apart from Fernando who is a gem.
We would not go back.
Our apartment was on the first floor. Over looking the store room at the back of the bar. Very noisy indeed at all times. The apartment has no carpet and the noise from the flat above was immense. Lots of misbehaved kids as they were running loose till after midnight.
Very poor quality food and they intend to repeat the same display. Absentism of management and lack of security, It should cater for the travellers and backpackers. Definitely not ideal for couples or people who enjoy quality hotels. The Hotel needs to upgrade its service facilities and change their lousey ceiling fans which are ancient and out of date.
Would not recommend this hotel .
Travel operator: on the beach
We were impressed with the apartment, very spacious and clean, a great kitchen. As well as the balcony we had a roof terrace, which was great but there are no sunbeds on it, so dont know what your actually supposed to do there apart from lie on tiles with your towel! Glad we didnt go all inclusive as the food was practically the same every night! Staff very helpful and friendly. There is a handy free bus every morning that takes you to Las Americas. The hotel is situated right between Los Christianos and Las americas, about 20 min walk to either resort, also taxi rank outside the hotel, very handy, but fare ranged from 5 to 8 euros each way and your only in it 5 mins, we walked down to resort / beach but got taxi back as its all uphill! However now we know the layout of everything we would definately go back to granada park.
Travel operator: private booking
We were on an all inclusive basis and I would strongly advise against this. Only a few guests were HB or AI which meant there was not a lot of choice(fair enough)but there was always something to suit. My main criticism of the food was the poor hygiene. Flies were constantly on salad dishes, rolls etc.
All inclusive guests were definitely second class. Drinks were only available from the restaurant (you were not allowed to order from the pool bar). Our drinks were in plastic tumblers while guests who paid for their drinks were given glasses. There were many trivial issues which I politely took up with the manager but he was not really interested.
The hotel is a good 20 minute walk from both resorts and there is nothing en route to break the journey.
Entertainment was almost non-existent. There were on average 3 shows per week, 2 of which lasted around 25-30 minutes and that was it for the night; no background music,nothing! The bar closed at 10.30 sharp and anyone drinking from glasses had to swap them over to plastic containers so the bar staff could get cleared up.
I always found there to be enough sunbeds and the pool area was fine. Most staff were pleasant enough with one or two making that extra bit of effort (2 staff members in the restaurant).
Travel operator: TRAVEL COUNSELLORS
Travel operator: first choice
Rooms in need of a good clean and update. Asked for extra pillows as ones in room flat as pancakes told hotel full so basically NO! Reception has some helpful staff and others not so helpful.
The rooms are totally basic the sofa bed had a disgusting mattress on it that required throwing away. Cleaners did what they could and were very pleasant. Very noisy hotel because of karaoke every night and you can hear everything from hotel across the road.
Food at the bar is good some days and poor others. Very expensive supermarket.
Overall not a place I would stay and expensive for what it is. Hiring of essentials is appalling!!! Money making racket!!
Travel operator: Personal Travel Advisors
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