61 Reviews
Traveller Rating
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Excellent20
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Very Good33
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Good5
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Average1
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Poor2
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
15 years 3 months ago
This was the worst place i have ever stayed in. Dont believe the star rating this complex is given. It is like a 2 star with the price of a 4. Its old fashioned, shabby and in desperate need of refurbishment. On arrival you have to queue for 1 hour behind everyone else who is complaining about their room. They do offer to move you but only once half your holiday is over. Would never come back. Staff are abrupt and not particularly friendly. Apart from the water park there is nothing here for kids. My daughter was just 13 by 1 day and was refused entry as the limit is 12 into this water park. Its so noisy at night you cant sleep and get woken up by drunken guests who bang on your door in the middle of the night.
I read all the good reports on here before i left so really wasnt expecting what i got. Was only here for a week and that was too long. Think seriously about going to this hotel, its not what you would expect this star rating to be.
I read all the good reports on here before i left so really wasnt expecting what i got. Was only here for a week and that was too long. Think seriously about going to this hotel, its not what you would expect this star rating to be.
Travel operator: Thomas Cook
15 years 3 months ago
My wife and young son arranged to stay in a flat in Parque Santiago 3 in January 2010 through a lady who advertises on the internet and who lives on the island although has a british bank account.
The flat was nice - quite noisy in the evenings on account of the nearby restaurant and somewhat dated but otherwise fine, with a very good balcony.
They were badly let down - having arranged the dates and paid the cash deposit as requested they were subsequently told there was a period of 6 days towards the end of the stay where they would have to move out. Alternative, inferior accommodation was offered, at what we subsequently came to suspect was probably a big mark up, and the lady pointedly refused to pay the extra 14 euros per night in order that they could stay in the same complex - and space was available.
A warning therefore to be very cautious when choosing through whom to book accomodation in Parque Santiago 2, 3 or 4.
The flat was nice - quite noisy in the evenings on account of the nearby restaurant and somewhat dated but otherwise fine, with a very good balcony.
They were badly let down - having arranged the dates and paid the cash deposit as requested they were subsequently told there was a period of 6 days towards the end of the stay where they would have to move out. Alternative, inferior accommodation was offered, at what we subsequently came to suspect was probably a big mark up, and the lady pointedly refused to pay the extra 14 euros per night in order that they could stay in the same complex - and space was available.
A warning therefore to be very cautious when choosing through whom to book accomodation in Parque Santiago 2, 3 or 4.
Travel operator: individual travellers
Recommended
15 years 4 months ago
We stayed at the Parque Santiago 3 for the xmas period from 12-12-08 to 26-12-08. This hotel was absolutely superb, our 1 bedroom apartment had everything we wanted. The position of the hotel which was about a 5 min walk to the beach and very level was excellent. We used to walk out of the hotel each night and decide, do we turn left into Los Christianos or turn right into Las Americas,We had 14 nights but that still was not enough!. We toured around either on foot or by hired car, and we ate our xmas dinner with the sun beating down on our backs, oh, this was bliss. We will definately return to Tenerife but only if we stay at the Parque Santiago 3. This hotel has to be the best on the island, the staff were nothing but excellent, the complex, excellent, the cleanliness, excellent, value for money, excellent. Altogether, Excellent.
Travel operator: First Choice
Recommended
15 years 6 months ago
we stayed at the santiago 3 it was the best hotel we have stayed in . the room was cleand every day fresh towels were put in most days and the locashon was great will definetly go back again.the childrens play water park was great.
Travel operator: first choice
Recommended
15 years 7 months ago
4th time to Tenerife, but 1st visit to PS3. Location of Appartments very excellent. We stayed in a Studio Appartment, bigger than I expected and kitchen well equiped and appartment very clean. Balony over looked path to the beach. Very quite at night. Pool area excellent and pool bar food very nice. Definately best Appartments we have stayed in. Staff very and helpful, definately would go back!!
Travel operator: Direct Holidays
Recommended
15 years 8 months ago
We stayed in a private rented apartment from Owners Direct which was well below par. However the rest of the complex was immaculate and the location was superb. There was two pubs on site, one immediately below our apartment, and they were very good, music every evening. The snacks were of good quality and not a bad price either. We would definitely return to parque santiago III albeit to another apartment.
Travel operator: Private Rental
Recommended
16 years 1 month ago
We booked our 2 bed apartment on the owners direct website as prices with tour operator were far too expensive. The apartment was lovely and spacious with a double balcony and was spotlessly clean. The pool area is great especially the new childrens section with waterslides and this was always manned with a lifeguard. There was never the 7am sunbed rush while we were there, a welcome change from some places! We ate in a couple of the restaurants on site and they were not too expensive.
Areas around the hotel and pool were always kept clean.
Areas around the hotel and pool were always kept clean.
Travel operator: Independent
Recommended
16 years 6 months ago
As ever, the PS3 has just got better with the introduction of a water park within the apartments - yes, this is correct 6 water slides and a brand new covered play area with loads of slides, climbing frames and interesting activities.
Great pool, great location - in fact faultless!
Great pool, great location - in fact faultless!
Travel operator: Arranged ourselves
Recommended
16 years 8 months ago
We have just come back from a enjoyable holiday yet again at Parque Santiago III.
We stayed in two one bedroom apartments that were cleaned six days out of seven and towels changed five times.
Having stayed here many times, I am pleased to say the kids can now have inflatables in the pool, which they all thought was brilliant.
The work on the new kids water park that is going to be excellent is nearly finished, I would say at the end of aug it will be up and running, it did not intefere with our holiday at all.
The only problem with this hotel is that the Oasis bar still only has one bar staff to serve drinks and ice creams at the same time, it always means that you have to wait, and with the place full it could be a very long wait too.
All in all this was a excellent place to stay as usual and we would go back again.
We stayed in two one bedroom apartments that were cleaned six days out of seven and towels changed five times.
Having stayed here many times, I am pleased to say the kids can now have inflatables in the pool, which they all thought was brilliant.
The work on the new kids water park that is going to be excellent is nearly finished, I would say at the end of aug it will be up and running, it did not intefere with our holiday at all.
The only problem with this hotel is that the Oasis bar still only has one bar staff to serve drinks and ice creams at the same time, it always means that you have to wait, and with the place full it could be a very long wait too.
All in all this was a excellent place to stay as usual and we would go back again.
Travel operator: FIRST CHOICE
Recommended
16 years 8 months ago
We stayed in a 1 bed duplex style apartment. Our flight was a late night one with many families. On arrival at PS3 there was one (very nice) gentleman to book in a bus load - this was at 12.30am (ish). I was lucky enough to be second in line as I ran off the bus with my two children and left my husband to get the cases. It took him over an hour to get everyone checked in which I feel is unacceptable as there was a lot of tired children. We were put in the Tenerife block on the top floor. For me the pluses and negatives are as follows.
Pluses
Rooms are very clean.
We had duplex style with two balconies
Kitchenette fully equipped with hob,oven,fridge, toaster and coffee maker - plenty of dishes and pots.
Nice pool area.
New kids slide area now open and looks really good (my two children got to have a pre-opening go the day we were leaving)
Minuses
No air-conditioning. I found it very difficult to sleep in the heat even though I hired a fan (22 euro for 10 days).
Stairs! Never again will I book apartments without lifts. Its hard going lifting a buggy (complete with sleeping child) up numerous stairs!
Beach - ok so I knew the beaches were man made. But to get to a "usable" beach took around 10-15 mins. Out the back of the complex is a surfers beach, you'll see why when you see the size of the waves. Left of that is a small beach but very rocky. We took the children down to it the first day we arrived but it was very rough and rocky (they had a number of scrapes leaving). The beach further down was were we went to probably 5 days out of our holidays but the beds and umbrellas were pretty shabby.
Overall I could see why people like the complex but it just wasn't for me.
Pluses
Rooms are very clean.
We had duplex style with two balconies
Kitchenette fully equipped with hob,oven,fridge, toaster and coffee maker - plenty of dishes and pots.
Nice pool area.
New kids slide area now open and looks really good (my two children got to have a pre-opening go the day we were leaving)
Minuses
No air-conditioning. I found it very difficult to sleep in the heat even though I hired a fan (22 euro for 10 days).
Stairs! Never again will I book apartments without lifts. Its hard going lifting a buggy (complete with sleeping child) up numerous stairs!
Beach - ok so I knew the beaches were man made. But to get to a "usable" beach took around 10-15 mins. Out the back of the complex is a surfers beach, you'll see why when you see the size of the waves. Left of that is a small beach but very rocky. We took the children down to it the first day we arrived but it was very rough and rocky (they had a number of scrapes leaving). The beach further down was were we went to probably 5 days out of our holidays but the beds and umbrellas were pretty shabby.
Overall I could see why people like the complex but it just wasn't for me.
Travel operator: Direct Holidays
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