I cannot praise the resort enough. Very clean, maid service every day. We stayed in a ground floor apartment which over-looked the pool area and the location was perfect. It slept up to 3 people and was ample big enough. It had a little garden and patio area at the front.
The hotel is ideally situated - a very short walk to the beach and lots of good quality shops and restaurants. We are hoping to return to stay in this hotel again and would highly recommend it.
The pool area was brilliant and location perfect and had a fantastic holiday. The staff went out of their way to help and already booked again.
Negative Points - our room faced the street and there was constant noise throughout the night, delivery trucks, dustbin lorries, coaches, people noise and in addition to this there was roadwork’s going on across the road from 8:00 am and the one of the lifts that serviced our floor was out of action, and that was also having major work carried out on a daily basis. The room was quite cold.
We had a storm one day, and the rain was pouring down the centre of the tower, and the wind was howling! The balcony couldn't really be used because it had no sun on it and was very cold on that side of the tower.
The pool area was spotless. One pool is acclimatised to around 25 degrees, so warm enough to have a dip even on a cloudy day at sunset. Plenty of loungers. No children! Think they all stayed at Parque Santiago 5 as they have a children’s play area. So perfect for adults. Pool bar a bit pricy (Beer 3.95 euro, Full English 5.50 Euro, a lot cheaper 10 minute walk away 1.50 Euro for a beer and 2.99 Euro for a full English).
The beach 150m away was rocky, and only used by surfers, however there was a lovely sandy beach about 500m away Play Del Camison. The hotel is in the commercial part of Las Americas, if you want to shop for camera's, watches, shoes then this is the place to go. There are 3 Parques Santiago's very close together and the prices reflect this, a beer in the restaurant (La Trattoria) across the road was 3.95 Euro's for a small one, but if you walk 10 minutes in the direction of the strip, then you can get a 3 course meal for under 8 Euro's and a large Beer for 2 Euro's.
The only little niggle I have is the kitchen is a bit small but you learn to manage, fist time we went to another hotel, but the 2nd time we went to the Santiago and that was it we were hooked, we won’t go in any other complex, everything’s close by, shops, cafes and the sea is just outside the gates, there isn’t really a beach outside the complex, but if you walk a bit further along the promenade you come to a lovely beach.
Would I recommend this complex, yes 100 per cent.
Travel operator: Travel Republic
Overall a very enjoyable stay, will definitely be returning.
Travel operator: Thomson / first choice
Travel operator: Self arrainged
It had a kitchen with a real oven not just two rings, a toaster,coffee maker kettle etc etc and the tv even had bbc 1&2 and sky channels uk gold sky news cnn news
two kids channells and sky sports 1 and 2.
The resort has ever thing most poeple want in a holiday resort nice beach,golf,a water park, puds,lots of eating places various clubs etc
Only down side is the lucky lucky men with their watches and the scratchcard (timeshare) men most of these are english but if you either say NO or just keep walking they seem to get the message but a WORD OF WARNING DO NOT STOP AND GET TALKING TO THEM !!! NO MATTER HOW NICE THEY ARE !!!
We went to lora park which is a big kind of zoo which has whales,dolphins,seal and parrot shows plus a white tiger and lots more its a don't miss trip but don't book with you rep, its cheaper to book though one of the many travel shops around the place and it WILL save you money we saved 25 euros by doing this.
Travel operator: FIRST CHOICE
Travel operator: onthebeach
The complex is very pleasant, with a security gate at the back leading to the sea front, and a main entrance on the street.
There is no bar or club to meet people in on this complex, and we were dissapointed at that. There are two resaurants, one at the front and one at the back, both actually outside the complex itself, but as we ate in neither I can't comment. We didn't eat there because the one at the front looked over priced and the one at the back too basic.
From reception, there is a flight of steps down to the poolside apartments, and the lift goes no lower than the reception floor, not a lot of use to those with mobility problems as it means that they always have to enter and leave through the back security gate and make their way through the pool area each time, and it's quite a trail down the side street to the back gate and then back through the complex every time.
The apartements on this level that still belonged to the hotel were all being made wheelchair friendly as we left, but without easy access to this level I thought this was putting the cart before the horse. A lift down to the pool level should have been first priority, not ramps in apartments that wheelchair users would find dificulty in getting to in the first place.
The pool area is really nice, seems to be plenty of sunbeds, the staff keep it clean and tidy and the pool bar/cafe was quite nice. There were always workmen repairing broken tiles and it seems to be well maintained as a normal thing.
The small supermarket was adequate for some things but a short walk to the one at Parque Santiago 5 would find you a much bigger supermarket with far greater range of products. It also has a really gorgeous pastry section.
The apartments were within easy walk of lots of shops and bars, and even Los Cristianos was only a 20 minute stroll along the sea front.
All in all, I would say this apartment complex was good but not great. Location and appearance is excellent but social side and disabled access could be improved.
Travel operator: Globespan
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