Lounge was full of drunken holiday makers of one nationality who shouted at the top of their voices all night. It was a scary rabble. Room was dirty. Light switches hanging off the walls and lack of water in bathroom with no power to it. This hotel should be raised to the ground.
Travel operator: thompsons
Travel operator: Thomsons
Travel operator: thomson
Travel operator: thompson
Travel operator: Portland/Thomson
Hotel Cleanliness - Huge hotel with 17 floors, the reception area okay but a bit shabby. Stairwells and corridors a bit like what you would imagine Her Majesty's Prisons to look like. 4 lifts that only took 6 people at a time and were soooooo slow, must be even worse in full season. The rooms were okay however very unsafe for kids. We were on the 14th floor with a lovely view but a horrendous 300 foot drop to the floor. We kept the balcony doors shut and barricaded with room furniture for the holiday to keep the kids off it. The maids did come in every day to make the beds and change the towels - that
Travel operator: TUI
Thanks to the Brittannia Inn up the road we managed to get a pizza which they ordered for our little boy or he wouldn't have neen able to have anything to eat at all!
The rooms were extremely basic - you even have to pay to get the remote control - there was basically beds and a broken run down fitted wardrobe. However there was a bath which was nicer than having to have showers all the time.
You have to pay at the bar if you want a bottle of water to take to your room for throughout the night - 2 euros for a 2 litre bottle - go to the supermarket over the road, you get a 5 litre bottle for only one and a half euros.
The rooms were cleaned daily, and the entertainment was a higher standard than most, with outside shows coming in to entertain on an evening.
The one thing I couldn't fault was the food - as good as any 4 star hotel I have stayed in.
I wouldn't recommend this hotel, it is more like 2 star for its facilities
Travel operator: Portland
Travel operator: skytours
The rooms were adequate, the hotel maids were brilliant, room cleaned and towels changed every day.
Food was nice, liked breakfast the most, menu varied and a carvery on most nights. Gets a bit repetitive but always hot. Nice salad bar and free beer and wine on tap!!
The pool area was lovely and clean and the best bit was the gate to the pool wasn't unlocked until 9am so no having to get up at the crack of dawn to bag a sunbed. Snacks were ok, sandwiches, fruit, chips, pizza, hotdogs etc outside restaurant hours and free ice-cream and lollies for the kids from 10-6.
The animation team were the best by none, remco, tobi, katja and kate work really hard try to get you to join in, but not pushy if you just want to laze by the pool. Katja and Kate ran the kids club 2 hours am and 2 hours pm, brilliant, they saw more of my kids then I did. never worried about them because they took such good care of them. My girls cried when we were leaving. The evening entertainment was brill started with the mini disco, then bingo you could win up to 200 euros(but we didn't unfortunately!)then the certificates and medals, after that there was always a show or karaoke.
The bar staff were brill, could get 10 yes 10!! drinks at a time when they got to know you, which helped alot cos the queues got abit longer on the second week, never waited more than 10 Min's though.
If you tip them them they ring a bell and a polite please and thank you never go a miss. All in all a fab holiday and would definitely return.
Please don't let other reviews put you off, your holiday is what you make it, if you're reading this book it now!!!
Travel operator: portland holidays
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