Our first visit to Tenerife and we were really impressed with the hotel. We had a family room which consisted of 3 rooms in all, a bathroom with full size bath, shower and bidet, a twin bedded room and a large room with 2 twin beds (one on the floor) a large couch and tv with unit. Loads of room and one of the best we have stayed in.
We were on the 11th floor and the height didn\'t bother us, the wall is quite high so the little ones couldn\'t climb up on it and they were warned to stay away from it anyway. We were outside a lot, and when we came in to bathe and change for the evening, the girls always watched the tv - we paid 10euros for remote control and got lots ...
of channels, including cbeebies which made my two very happy!Read More
The hotel is excellent, really clean, maid service daily, always people cleaning up. All the staff very friendly, they always say hola and chat to us. The waiters and waitresses in the restaurant are lovely, they asked if we had finished before whisking the plates away. Unfortunately my daughter suffered a fit at the breakfast table at the end of the holiday and the staff were wonderful. They all wanted to help, they fetched us bottled water, made sure my daughter was kept cool and kept people away. We are very grateful for their help.
The food is good, after 14 days there, there was only 2 days in which I didn\'t really fancy anything that was on offer as it was mostly fish then. There is always something for the children, my two love pasta and ate it every day, so they were happy.
Breakfast is 7.30 to 10.00 then the snack bar by the pool opens at 10.30 til 1.00. Lunch is inside from 1.00 til 3.00 and then snacks again from 3.00 til 6.00 (at least it was in August). Dinner is 6.00 til 9.00pm. The snack bar was great, we never went inside for lunch, we snacked on bread rolls, cakes, biscuits, burgers, sausage, pizza, chips. There is a different selection every day. You can also get fruit. We did not go hungry and we bought crisps for girls to snack on in the evening.
I drank mostly wine, which was nice, and hubby drank the beer, we had no complaint with the drinks )or the food!!). The girls drank water, and we were amazed that if you ask for water at the bars, they give you a cup of bottled water - brilliant. You don\'t have to pay for it. You can get water out of the machine with the fruit juice but we didn\'t as we were unsure if it was tap or bottled water.
There are a couple of Supermarkets just down the road that sell anything and everything. We bought bottled water to drink in the room and hired a fridge for 16euros, got 5e back when went home.
The reps are fantastic - there was a Thomson\'s kids club in the sister hotel but we never went there as our girls loved the hotel\'s own kids club - they were really good and so funny. Nothing was too much trouble and they really kept the children entertained (and us as well). Remco and Ruben had us in stitches most of the time and the ladies - Kate, Irene and Eva were wonderful with them. There are activities going on for the adults but you are not pushed into doing anything. The reps will walk round and ask you and write your name down if you want to take part. Kids club is 11-1 and then 3-5 and they also take kids for lunch if they like - although my two didn\'t do this as they wanted to stay by the pool. The lifeguard, Dominic, is lovely, he walks round saying hello to everyone in the morning and encouraged my two to practice swimming with armbands. Beth actually learnt to swim without armbands this holiday.
We did go to the Lido a couple of times but the girls said it was too cold for them. Drinks are free there with your wristband. No snacks there but you can order a picnic the night before. It\'s salt water in the Lido. The pool is quite small but ample enough - I did find the chemicals made my daughter\'s costumes change colour slightly! But she was in it all the time and once we got home and washed them, they were ok.
We only went on one trip to Loro Parque, and it does take a while to get there, but the whale and dolphin show was excellent. Having said that, if I went back to Tenerife, I would not bother going to the park again. Took a picnic - bread rolls, butter, tin of pate, tin of tuna, salami, bottle of water, fruit, cakes and plastic cutlery. 4 picnics weighed a ton!
We went to a nearby pub one night - Rhythm and Booze, its up some stairs. A good pub - very \"English\". Girls were pleased to see Walkers Cheese and Onion and Quavers crisps! We stayed at the hotel most nights as they enjoyed the mini disco.
All in all, we had a fantastic family holiday, met loads of nice people and keeping in touch with a couple of them. I would definitely go back to this hotel. Although it is in a quiet area, this is what we prefer. Definitely value for money, the weather is great! Handy tip - when it gets windy, just tie your umbrella to the fence LOL or it will blow away!!
Tour Operator: Thomson