However, I think that calling it 4* is pushing it a bit. 3* or 3*+ at best.
Pool bar -- all drinks in platic cups like those that come out of low end coffee machines....4* ???
Animation -- only 2 animation staff and they BOTH had Sunday & Monday OFF, leaving ZERO animation....4* ???
Evening Entertainment -- On 2 of the 7 nights the main "entertainment" was BINGO....4* ???
Other than that it was clean and the staff were friendly
Travel operator: Thomas Cook
Hotel tip: High floor overlooking the pool. Gives you a view of the sea + the mountain + the sunset.
Travel operator: Thos Cook
Hotel was clean though we did have 1 cockraoch but the cleaners were the nicest staff out of the lot of them, the rest were miserable. Waiters looked down on you, receptionists were arrogant and there was barely any entertainment!
Food was same, day in day out, had a piece of chicken sent back as it was uncooked in the middle.
Whilst at the hotel we were told it was shutting down though they must have known for a while because they had plans, so obviously had planning permission, yet they were still accepting guests and then telling them to move hotels days later. There were people around you measuring up etc whilst holidaymakers were trying to eat, sunbathe and generally make the most out of nothing! Made you feel uncomfortable and like you were in the way.
Facilities such as the internet and telephones inside hotel were disconnected.
Definately wouldn't go back, worst holiday I've had!
Travel operator: First Choice
The hotel was spotlessly clean and I never once saw a cockroach.
The food was very typical of a hotel of this standard. A good selection of meat and fish, some of which was cooked to order each evening. There was also a salad buffet and a vegetarian option. Bread was always fresh.
Although the staff do tend to give the impression of being aloof they readily respond to a kind word and by the end of our stay we were being greeted like old friends, without them being over familiar.
We were very impressed by the high standard of maintenance. On two occasions we asked for small jobs to be attended to (light bulb replacement; loose shower head) and they were seen to within 10 minutes of reporting the fault.
The pool area is nicely landscaped and during the time we were there, sun loungers and mattresses were plentiful.
We were pleasantly surprised when we returned to our room one evening to find champagne on ice and a bowl of fruit had been delivered in our absence. This turned out to be a thank you gesture from the hotel director as we were 'returning guests' who had previously stayed at the San Filepe, albeit, 22 years before!
We would return to this hotel without hesitation.
Travel operator: First Choice
We had a suite on the 10th floor and we had three in our bathroom and seven in our largest bedroom.
The staff look and act as if they have come from a retirement home for the home for the bewildered.
The food is appalling. Pig swill is better.
The quality of other guests also leaves much to be desired. Half brained numptys with personalities to match.
Travel operator: Online
Travel operator: thomson
Travel operator: ?
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