Just returned from a week, full board, last minute holiday at the Pueblo Benidorm Hotel.
I took my disabled, w/chair bound Mum for a break.
We were placed in an annexe (5 block) and this was an ideal location for us, as I could sunbathe by the pool, while being just next to our room, so Mum could call me if she needed anything. She liked to sit on the balcony, where we got the sun all day.The other annexes were not in so good a position for this, so it suited us very well.
The food was very good, we thought - plenty of it, piping hot, lots of choice.
Pool areas good - 5 in all. Distinct shortage of sun beds and especially umbrellas, which I left a comment on in the feedback form.
Staff on reception ok, not brilliant, but ok. ...
No help with luggage on arrival - very difficult to handle w/chair and all cases! Again, noted this on feedback.Read More
Got the room till 8 pm on last day for an extra 24 euros, which is a standard charge. Cleaner excellent, v pleasant and thorough.
Location was just right for us - near to everything, but not noisy. Air con very effective. Rooms quite small, but perfectly adequate.
Entertainment was mainly for the kids, and seemed very popular. Various shows at night for them. Looked a great hotel for families.
Overall, we were impressed by the facilities and location of the hotel, and would return.
Tour Operator: first choice