Travel operator: A1 travel
Food choice was good,served as buffet style with wide range of hot dishes, grill, salads, fresh fruit, breads etc. and larger tables available for bigger groups - we were a family, ages between 21 and 82. The only difficiculty we had was that my Mum and I cannot eat peppers or garlic, so this limited our choice somewhat. We would have enjoyed more pasta dishes to be available.
I had emailed the hotel to ask for our 4 double rooms to have pool view and be adjacent. We got the 4th floor overlooking the pool, and rooms close together - they were all "family" rooms ie. had 2 king size beds. Wonderful. Kept very clean, have own hairdryer and fridge, complimentary toiletries, inc toothbrush and razor replaced daily.
Overall, we enjoyed this hotel - entertainment was of a reasonable standard, although we didn't really watch it, preferring to go out. A few bars nearby - we enjoyed Popeye's on the front in the evening.
Ony negative for this hotel for us were that maintenance issues were not addressed, despite frequent requests (nothing desperate though) and the key cards kept failing.
We would visit again thoigh, at the right price.
Travel operator: on the beach
The ffod was TOP CLASS, with the largest choice available for evening dinner I'd ever seen, and some foods (beef, Fish lamb, etc.) were also cooked to oder in front of you if you wished.
Only slight downside is the poor night entertainment, but we went out most nights so warn't too concerned.
great hotel, clean with friendly and helpful staff and a great location if you want a touch of the best of Salou and Cambrils, but want a little privacy as well.
If possible get a Sea View Room on the 1st. floor with the extra large balcony especially if travelling with kids.
Travel operator: DIY
The location was good and the bus stopped right outside the hotel for a short trip into salou or cambrils. The food was not very good and very little variety each day. The queue for the coffee machine was too long.The pool area was packed and too many sunbeds crammed in.
Travel operator: Thomson
Travel operator: Thomson
Travel operator: Portland
There had been a good choice of food, entertainment, the staff were helpful, we could not have asked for a better hotel to stay in and in my opinion it fully deserved its 4**** rating.
This year however was a different story. The hotel has recently been bought over and the new owners are cutting everything from staff to food back to the bare minimum and its noticeable...very.
You could tell that the staff were not happy with all the changes, they work long hours and very hard. A lot of the staff I had remembered from the previous year and they were all very good at their job and dedicated.
But its not a good sign when the customers pick up on the unrest, and believe me they did. The Thomsons reps in the hotel were getting inundated with complaints.
I dont know that I would stay in this hotel again, as I dont believe you will get the same level of service that you would have in 2006, and I would be very surprised to see it retaining its 4**** rating. They have alot of improving to do.
Which is a shame as it was an excellent hotel.
Travel operator: Travel Republic
The hotel food is again excellent we had breakfast and evening meal, both provided a very good selection of high quality food, everything from salad to steak and all in between. It's self service buffet style, all laid out well and more than enough to eat.
The location of the hotel is ideal for all tastes, the beach is just across the road, the bus stops are outside the hotel where you can get a bus to Barcelona, Tarragona, Reus, Salou and the water park. The buses run frequently and tickets can be obtained in the hotel reception, Barcelona was 18.90 (euro) rtn p/adult, be sure if you visit Tarragona to buy your return ticket in the bus station before you get bus back. It's a nice place to visit as is Barcelona.
There was entertainment every night in the bar/lounge area, mostly for those who like to dance but none the less enjoyable, the beer and other drinks are a good price also 2.50 for a pint, 8.20 for 1 litre of sangria..
The hotel has a very nice pool area with lots of sunbed space, the staff were all pleasant and helpful, all in all a great hotel and a very nice holiday experience, the only very minor complaint was that we were at back of hotel near rail line but the trains are not that bad and it didn't spoil our holiday at all.
Travel operator: n/a
The hot food (what a laugh) was cold no matter what time you went to eat. Many times I found lipstick on the glasses and refused to use them.
I found the staff helpful. We had paid for a late checkout, but they asked us to leave the room at 10 o'clock so it could be cleaned, we refused I went to see the rep who told the staff we would not leave until 4 o'clock. So they put a stop on the key to the room so if we went out we could not get back in.
Would we go back? I don't think so, even if was free. We have stayed in better.
Travel operator: thomson
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