The check in was straight forward and the porter took our bags to our room, we were also given a lift on the back of a cart to the actual block. The other guy accompanied us to our room to show us where it was..and my first thought was "wow". Somebody had made a little elephant out of towels and left it on the bed. The room was well furnished, spacious and the air con had been switched on. There were complimentary slippers, dressing gowns and the mini bar was full!!!
The balcony showed a stunning view of a beach at night, which despite being lit, I was unable to appreciate the full beauty of the view until daylight hours. The room had sattelite tv with more than 1 english channel and it even had a note saying that if the mattress was not to our liking we could get it changed for a harder or softer one. I felt like one of the 3 bears!!
The breakfast was served on a buffet basis from 6am until 10.30am and was the usual mix of bacon, sausages (not pork), tomatoes, beans etc and the egg station so you could have srambled, omelette or fried freshly done for you, a mix of cereals, yoghurts, fruits, nuts, waffles,pancakes breads, pastries, salads and one thing which was hard for me to get my head round..noodles, curry and rice etc...but we were in Asia so I guess it was the norm. There were pots of tea and coffee delivered to your table as soon as you sat down and the was the usual assortment of fresh juices. the restaurant was partly indoors, partly outdoors..and the bit i could not get my head round was there was a smoking section. The funny thing was all the Brits still went and stood outside and it was mainly the Asian guests that smoked in the restaurant.
There were other meals provided as there were several other restaurants on the premises and every day there was a different theme but we chose not to eat there other than breakfast as there was so much more to explore and it was quite pricey.Minimum charge
Travel operator: Thomas Cook
Travel operator: DIY
We stayed in a Junior Suite in the Kata Noi Wing and found the location (for us) to be ideal. It is quiet but within easy taxi or tuk tuk distance to Kata or Patong. We ventured into Patong one night and that for us I am afraid was enough, Kata (5 mins by taxi/tuk tuk) is quieter but still with plenty of shops and restaurants, Kata is split into two sections Kata which is smaller and Kata Central the larger area, they run into each other but the shops etc seem to die out between the two.
We were on a room and breakfast board basis but did tend to eat in one of the hotel restaurants at night, they were all good but our favourite was the Fisherman
Travel operator: Kuoni
Our room was a junior suite with open views of the sea, the staff are very friendly. Rooms are cleaned every day, towels and beach towels changed daily. You can even choose the mattress and pillows hard/soft etc if you wish.
Bottled water and fruit were supplied in the room and replenished daily.
This is a perfect hotel for a relaxing holiday in a fantastic beach front location .
Travel operator: kuoni
Fantastic location ON THE BEACH, rental of sun beds on the beach cost 200 THB per day for 3 beds. The hotel breakfast had everything, restaurants good quality. Should you wish to travel to the next village you can just jump in a taxi or a tuk tuk.
I have travelled to many places around the world and I would defimately go back to this hotel again. There are 2 hotels I preferred the one on the beach.
Travel operator: Own
We travelled to Thailand on 21st April until 6th May. The weather was brilliant (35 degrees and sunny) with only 2 days where it rained (we were worried as we were approaching the rainy season).
The hotel is divided into two - the Bhuri Wing which is set in gardens and the Thani Wing which is situated on the beach. We stayed in Thani Wing and I would recommend that you pay extra to be in this wing as it was far superior to the Bhuri wing. Nicer pools, restaurant, position etc.
Our room was a Junior suite. Our beds and towels were changed everyday. Our room was more than adequate and we had free bottled water everyday.
People keep mentioning that their rooms had a mildew smell, but our room was fine.
The hotel pools were fab! Pure luxury. The one had a built in jaccuzi and the water temperature was perfect. We tended to wake at about 7.30am so there was never a problem in getting a sunbed, infact we had the pick at that time. Definately have a massage by one of the ladies that come around. They're hired by the hotel and are very cheap. For a 45 minute massage it's only about
Travel operator: Hayes and Jarvis
The staff were not very helfull or friendly, and the band that sung were not very good and it would finish at about 10:30 at night so we went out in the evenings.
The room we were in first was very noisey so we did get moved eventually but the second room we stayed in seemed to be a bit smelly like a meldew smell I don't think we would go back to this hotel again.
Travel operator: going places
Food in the hotel was disappointing, the Thai restaurant not up to scratch, the Italian OKish and the main restaurant poor (buffet style and not enough choice) We ate at the hotel 3 times. Breakfast, poor choice (no skimmed milk, poor choice of fruit and juices).
We stayed in a junior suite which was OK but I've stayed in far better, no turn down service in the evening.
The swimming pools were good as was the Spa (more expensive than outside the hotel but still very good).
We found the hotel staff quite stand offish not as friendly as other Thai hotels we've visited.
The gym was not very good and the air conditioning did not work properly which meant your workout was in about 30 degrees+. Incidentally the gym has no water machine so you have to bring your own or buy it from the gym!
The hotel's taxi drivers hang around the front of the hotel and make the place untidy.
Overall the hotel has the feel of apartments rather than a hotel and needs to make some real effort in imrpoving the food.
Travel operator: Ebookers
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