The night before we were due to fly out I came across this site and read the reviews above. I didn\'t sleep that night, worrying about the awful things that I had read.
There are 2 hotels in this holiday village, the Palace and the Tropical. We stayed in the Tropical. It is probably the most luxurious hotel, outwith the UK, I have ever stayed in, with its tasteful decor aand quality fixtures and fittings.
Our family room was very spacious, had more than adequate storage furniture, was carpeted, had ample and varied lighting and was decorated with tasteful pieces of artwork. Additional facilities included satellite TV, controllable air- con, fridge,power shower, bidet, hair dryer,telephones and the complimentary toiletries were a nice touch.Even the balcony furniture was of good quality and not the usual white plastic set we have all become ...
used to on our travels. Each day our beds were changed and more than enough clean towels were provided.Read More
I was well impressed by the high standard of cleanliness, not just in our room but throughout the whole village. As soon as someone dropped a crumb in the bars or in the restaurant there was someone there to sweep it up. All staff were clean and smartly dressed adding to the overall spick and span image this hotel exudes.
The lovely garden areas and surroundings are neat and well kept, with Turkish ladies swathed in long skirts and scarves to shield them from the sun, weeding the flowerbeds daily and Turkish men in flip flops scale the palm trees to prune the leaves. Not a sight for those of a nervous disposition!
I was also very pleased with the variety and quality of the food provided in the main dining area. if you can\'t find something different each evening to suit your taste you would be a very picky eater indeed. Much of the food is cooked openly in front of diners so you know that you are eating fresh meat/fish etc and not some tired old chicken breast that has been lying under a heat lamp for hours.There are also three themed restaurants for those seeking a change.
My only complaints, and they are relatively minor, relate to the outdoor lunch snacks. At the Tropical hotel there was always a lengthy queue and so waiting time was a bit of a drag. I\'m sure this could easily be rectified with a bit more thought. The other minorly annoying thing was that the ice cream available as part of our all inclusive deal was only served from one point, which seemed to be equidistant from both hotels and therefore a fair walk for holidaymakers living in either of the hotels. For example, I felt I had to accompany my small daughter every time she wanted an ice cream, whereas on previous holidays I felt relaxed enough to allow her to do this without me as she would always be within my sights.
We were only there for a week and to be honest, a week was long enough for me because while the village does indeed have all the facilities required for a great family holiday, I did begin to feel a little imprisoned. The village itself is only 20 minutes from the airport but located in the middle of nowhere really. Apart from a short walk to Sarigerme, where there really isn\'t much to see or do, there is nowhere else to visit in the evening without taking a fairly lengthy taxi ride. The high level security at the entrance points, whilst welcome, did add to my feeling of being a little restricted and contained.
The staff were all lovely, very friendly and polite. We made a real effort to learn a few Turkish words (no easy task) and the Turkish staff really appreciated that. Merely learning how to say \'thank you\' or \'hello\' in Turkish definitely helped promote positive relations (always a good thing I think). The First Choice staff were great too. They actually have an office in the hotel and there was always at least one rep available to answer your queries or give help and advice if required.
I scored the entertainment as 4/5 not because I enjoyed all of it but because I greatly admired the effort put in by the reps to provide a variety of daytime and evening activities for all. Ok, so some of the shows were maybe a bit toe curling for us adults but the younger kids loved every minute of it, with the bright lights,music and fancy costumes, all on show on the stage at the fabulous amphitheatre. Watch out for the belly dancer, she seeks volunteers!!!!!
The pools are many in number. We didn\'t visit them all during our stay. They are beautifully clean, with challenging flumes, supervised by lifeguards.Can\'t think how they could improve the facilities here.
Thr trips organised by First Choice were great value for money. We went on three trips during our stay and would recommend the all. The jeep safari is a must for all those with an adventurous spirit and a zest for water fights! The mud baths and sulphur spa is a great laugh and an unforgettable experience and the family cruise is a relaxing trip for adults and fun filled day for the children as the kids\' reps go along too. All children below the age of 6 get to go on all trips for free!!!!!
The shopping facilities within the complex are good and well worth a visit. Most of the goods on sale are not overly expensive, despite the fact that holidaymakers are pretty much a captive group of shoppers. Best to haggle for a better deal though.
Overall we had a great time at Pegasos Holiday Village and would definitely consider spending a week there again at some point in the future.
Tour Operator: first choice