Our stay at this hotel was not a happy one, we had none stop minor problems the entire stay.
The hotel has just been expanded, with the new part only being completed four weeks ago, so perhaps it was teething problems!
I will try to point out the positive aspects because it was a very nice looking, clean hotel. I paid 30 pounds for air conditioning which it then took them 48hrs to activate-with no refund offered for missed time!
The maid cleaned our room every day but kept hanging our dirty towels back up?!? after 5 days of complaints and speaking to rep I then got clean towels every day, but the rest of the people in my party stopped getting them?!?
The drinks from the pool bar were always warm, they rarely had ice to give you- and ...
they never had change!!! The food was perfectly acceptable for breakfast, there was a good amount of choice and most of it was nice. Read More
We were bed and breakfast, there were a lot of all inclusive customers who said the evening meals were lousy!! We tried the restaurant one evening and decided they were right!!
The jacuzzi by the pool worked on the first day of our visit, but after that we kept getting told it would be fixed tomorrow!! It was still not working when we left two weeks later!!
Our rooms were very nice and the cleaning standards were very good. we were due to fly home on tues 21st june @ 04.30am and we were uncerimoniously kicked out of our rooms at 12 lunchtime on mon 20th june- apparantly courtesy rooms are not an option at this hotel, even though we offered to pay!! In total we had our rooms 13 nights, as we didnt arrive til 5.30am tues 7th june! our rep was totally uninterested- and had the attitude that it was all normal procedure!!
I have stayed in hotels in Turkey 15 times and have always had my room, or a courtesy room on last day til late! It was a very nice looking hotel and clean, I have tried to find the positive points as well as negative, and hopefully all of these minor hiccups were teething problems??
Tour Operator: Thomas Cook