Club Tarhan Hotel is a lovely Complex with plenty of Nice Gardens & 2 pools 1 of which has 2 slides Fantastic for the kids!
But I'm afraid that's where it stop's, I'm going to give a very fair review of this Hotel.
Cleanliness, on the face of it the hotel appears to be kept very clean, there is an army of cleaners.
Whilst we were there our rooms were cleaned out & beds made nearly every day, however not once was the room mopped, we had to hassle reception for new Toilet rolls which is poor.
The food for children was virtually non-existent, my youngest 10 year old lived on bread & chocolate spread & chips when they had them which was not all the time, for not so fussy eaters I would say the selection of food was acceptable.
Drinks, the local spirits ...
was vile apart from Amereto, god knows how the Russians & possibly some Germans drank the nasty vodka neat it's the worst I have tasted. The coke, orange etc was sometimes watered down so there were obviously measures being taken to stretch the drinks.Read More
However there are some major health & safety issues at this hotel regarding food hygiene, firstly all food apart from cakes biscuits are served outside, I spotted 4 birds on the food counters at 1 sitting, & the birds are as regular diners at meal times than we was.
Next is the basic hygiene of the utensils & tables, the waiters tried not to change the table cloths, they simply came along with a brush & brushed off the food left behind by the previous diners, only when the table cloth was an absolute soiled mess did they change it. I witnessed a waiter drop a fork on the floor pick it up & place it back onto the table, also seen a whole lot of knife forks sitting in a chair, very alarming & no wonder why so many people was Ill whilst I was there.
Lastly on the food was hot food was not always hot, I fetched Roast potatoes & they was stone cold, it was not like it all the time but if you’re like me & you like Hot food Hot then best not visit this place.
Lastly the pools, both of my 2 lads got ear infections from the pools, they had to be put on drips at the clinic & was told not to go into the water for 5 days, the pool that has the slides going in was green after about 6 days, I watched them pour in 100 litres of chlorine in the pools 1 night, & the same again the next day, that restored them back to looking clean, but I'm afraid to say that I spoke to several guests who all got ear infections, it cost me £150 in drugs for my 2 sons.
Turkish guest's get preferential treatment, I have never seen so many ignorant people who regularly pushed in the queues for drinks & when they did the bar staff served them straight the way. I was disgusted by the way some staff behaved & I'm afraid it's another negative point on this hotels bad points.
Overall I would only just give this place a 3* rating, it's a shame because the actual complex looks nice but is in need of maintenance & the management defiantly need to be taught how to look after guests. It cost us £3000 for this holiday & is easily the worst quality holiday I have been on.