From: M HERBERT [mailto:firstname.lastname@example.org]
Posted At: 04 October 2007 16:33
Posted To: Customer Services. Hotels 4U
Conversation: Newport Apartments, Icmeler, Turkey
Subject: Newport Apartments, Icmeler, Turkey
I have just returned from a 14 day holiday in the Newport Apartments, Icmeler. I have to say it was the worse run apartments I have ever seen. Me and my husband were first put in to a basement room, with leaking toilet, curtains hanging down and windows that looked into the room from the pool area. After calling the local rep she did manage to get us to a first floor, room 204, eventually, though we were promised a transfer earlier, but the lady in reception didn\'t have a clue who was in or out. Initally we were grateful, but we discovered in time that management didn\'t care about how things were run, and run ...
the place on a shoe-string, No cleaning or change of towels, once in a fortnight, after asking twice. After checking the room on leaving, we discovered they never cleaned behind the bed-side cabinets, there we found a tampon, with a dead spider. The toilet never flushed, we had to use bowls. No warm water in the bathroom, and you were lucky to get a warm shower. No toilet rolls, we had to pinch them. The patio doors were broken, didn\'t lock. The room was run down, and it showed. No lights on the stairs at all, and I know that one lady fell on a floor above us, even after asking the young lady in reception to put some lights on because it was dangerous, she just asked if I had fallen. The last two days somebody persisted and they had two lights on, one on the second floor and one at the bottom, if you were lucky. No lights on the emergency exit signs. The lady in charge had a total disregard for anybody\'s welfare and made excuses all the time and at one time they were over-booked and she didn\'t know where she was going to put people. Loud thumping music was played around the pool area, which drove us oldies indoors, and we never used it again. The pool area was never cleaned, hence cobwebs under the sunbeds. I know a couple of people booked thinking the apartments were near the sea, it is a good 20-25 minute walk. It was a total disaster.Read More
I just wanted to let you know the situation at these apartments, as you could still be booking people in there, and I think they deserve better.
Maria and Peter Herbert
Tour Operator: Uk Travel /Shop/Hotels 4U