We would never return to cem apartments
the location of the apartments is perfect, about 5 minutes walk from bar street, shops, beach etc. But far enough away to get a peaceful night’s sleep. They are very basic but clean and good enough as just somewhere to sleep. The pool area Is very small, if you lie a sunbed down people will struggle to walk around the pool. The floor is dangerously slippy and resulted in a broken wrist. The shower is more like a wet room, everything gets soaked. IF you didn’t get in the shower before 7pm you had to make do with freezing cold water.
The prices at the poolside bar are ridiculous (3TL for a small bottle of water – they are 0.50TL at the local shop) but the staff won’t let u take any drinks to the ...
pool that aren’t purchased at the bar, even those purchased at the hotels own mini market (for cheaper) can’t be consumed at the pool. They even make you pay for your own toilet roll!!!Read More
When we first arrived the staff were very friendly but two days later their true colours started to show. One of the bar staff entered our room late night/early morning which was very inappropriate. The manager found it funny to joke around with a knife in his hand and said if we weren’t quiet when coming home at night he would stab us! We did not find that funny to joke like that to a group of young girls. The manager also shouted in one of our parties faces because we were slightly noisey late one night when returning home from bar street. The hotel owner found it appropriate to grab our wrists and try to grab and search our handbags because of the rules with not taking your own water to the pool, but then denied doing so when we reported it to our rep and tried to issue us with a final warning for our behaviour!!! We were accused of stealing food because another party of 4 young girls had had food at the bar and not paid there bill, so we got the blame.
The hotel try to advertise as a family orientated hotel but soon complain at the level of noise when they chose to check in 4 groups of about 10 or more 18 year old lads. We understood they were there to have a good time too but they made the pool area less relaxing and uncomfortable for a small groups of girls or families and couples. The hotel managers told us we were not allowed to make any noise after 12am when returning of a night.
We were also told that the owner and manager pretty much didn’t want business from English people because he doesn’t make enough money, he make three times as much from Turkish guests, what a way to make you feel welcome.
The welcome pack said that housekeeping would change towels/linen every 3 days... we had one change in 12 days! and we had to ask for this and ask for our bins to be emptied!!
Tour Operator: Hotels4u.com