281 Reviews
Traveller Rating
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Excellent43
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Very Good103
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Good66
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Average36
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Poor16
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Travel operator: First Choice
THIS HOTEL IS VERY VERY POOR ENTERTAINMENT IS POOR FOOD WAS POOR. I SPENT
Travel operator: thomas cook
The food was good, if not exactly amazing but we enjoyed it and the theme nights were good fun and we tried food we had never experienced before.
We tried not to stay on the complex all the time and did quite a bit of exploring of the island. We know Majorca quite well, but still found plenty of new stuff to see and do, including the Son Amar stage show which was amazing, but perhaps a little expensive.
If we ever return to Alcudia I am sure we will stay at the Club Mac Saturno again.
Travel operator: Thomas Cook
Travel operator: first choice
Travel operator: Thomas cook
The hotels are clean but certain parts are in need of modernisation. Rooms quite small. Staff are helpful and work really hard cleaning up after guests whom leave rubbish and left over drinks/food all over the place.
Food and drinks are available 24/7- restaurant food is ok.Sometimes a little bland, but there is a good variety for fussy eaters. We definately had no problems.Deserts are lush!There were massive queues in the eve at the bars though,bit of a pain.
There appeared to be a lot of entertainment on offer for family and kids-unfortunately weather was abmismal which spoilt the outdoor entertainment.Not the hotels fault though,they tried their hardest to accommodate.About a 20-30 minute walk to beach.
The resort has 9 pools, a park for kids a mini fun fair (extra cost)and a boating lake with pedlos (extra cost).Although I would not return myself, I feel that people on a low budget would benefit as it has everything- kids love it!
Travel operator: thomson
Travel operator: thomas cook
We had booked a family room which consisted of two rooms but we were then told that we had a standard room and that it was big enough for our party, as I had stayed in this hotel some two years ago I knew that the rooms were small. Ok if you were all the same family but we were 2 friends travelling with our children to be honest this is our only complaint regarding our holiday rooms very small.
The hotel staff deserve a medal for what they do and have to put up with they are always very polite and seem to work 24hrs and are all freindly.the hotel was kept clean by the staff it was some of the guests that we couldnt understand there are plenty of bins around so why do people just leave their rubbish on the ground ?
The food was always plentiful and was varied my only complaint ther was that it didnt always say what the food was and as I have a fish allergy sumetimes this was hard so I tended to stick to the things I knew.
The location was not bad there is a water park over the road which the kids enjoyed and there is a free bus to the beach which we took regular the beach is lovely you must go .
There was also a free bus that took you into town at night we went a couple of nights mainly to get some things to bring home.
Entertainment was good but you have to get to the circus early to get a seat some of the singers at the saturno were like the rejects from xfactor!! Bingo everynight the prize money very good!
All in all this is still a very good hotel and I would definatly return and would recomend it to people with kids.
It is the other guests that is the problem if any we have never met so many ignorant people as we did there surely people do not act like that at home but no matter how rude they were to the staff they always kept their cool (medal deserved).
Go to the marte and dont be put off by bad reviews. oh and finally sorry but the pool was closed 3 times during our stay as someone had pood in the pool!! how comes no parent knew there child had done this ? or was it a child???? again it is some of the people that go not the hotels fault.
Travel operator: airtours
Travel operator: cosmos
Travel operator: First Choice
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