latest e mail from EJ 3rd option free transfer to a bmi baby flight from east midlands airport !!! yippeee.

Latest news; Easy Jet have moved from east midlands airport to Robin hood airport, Doncaster, this is even nearer for me, so in the end it has worked out pretty good !!!.

Easyjet announces new base at Robin Hood Airport, flying to destinations such as Amsterdam, Barcelona, Faro, Palma and Prague ... click here for full story.

Easyjet announces plans to stop flying from East Midlands Airport ... click here for further information from the airline.

David

Easyjet have sent an email concerning the options of changing the airport or a refund, our friends wish to be transferred to BMIBaby from East Midlands as "David Mod's" link shows can be done, but the email they have sent does not say anything about this just two options a refund or a transfer to another airport.
Not sure how to proceed, advice please.

Does the email contain a survey ? Apparently the BMIBaby option is only available through the survey.
There is some more info on THIS page which may help.

David

yes further e mails are to follow showing a link to BMI where you can then proceed with the transfer by entering your Easy Jet booking ref.

Thanks to both of you for a swift reply - I will click on the transfer option then.
Why they can't be more specific is beyond me.

just received several e mails from BMI confirming my transferred flights from EJ. This was slightly worrying as i hav'nt made any yet. Apparantly EJ have made them for me ??? albeit on different days, so i have had to ring BMI and change them, so please be aware if this happens to you.

Due to adverse weather conditions in the UK & Europe, Easyjet have had to cancel a number of flights.

The latest list of cancellations is published HERE. You can subscribe to that page if you wish to receive email updates of any further cancellations.

David

Hi David. That list was very informative. i'd like to subscribe to be informed by e-mail of any further cancellations but can only see the link for being informed on twitter. Any idea how I go about getting an e-mail update please?

Shirley

At the very bottom of the screen, after the list of cancelled flights, there is a link to be advised by email.

luci

Thanks Luci,
Having subscribed to be kept informed of flight delays, I've received long lists of flights that have been cancelled. I would just like to inform Easyjet customers that a lot of todays flights have already been cancelled. Way over a hundred flights have been cancelled since this spell of bad weather started. Anybody looking to travel with Easyjet over the next few days would be well advised to check on the link that David has so kindly provided above.

I have booked flights to Sharm and at 6ft 2 5 and a half hours of 28" leg room isn't attractice! If I book speedy boarding what are the chances of getting the extra leg room seat? Or is it a sprint onto the plane to be able to do this? Any help would be appreciated thanks!

My experience is that Easyjet, like Ryanair, have more generous seating space than some other carriers in their standard seating so you will not have 28" ! The last times I had standard seating on a Thomson and Monach flight the space was smaller than Easyjet / Ryanair.

It is always a sprint to get the seats you want when they are not preallocated but having Speedy Boarding will give you the very best chance of getting those emergency exit seats that have longer legroom.

I'm not sure how many Easyjet allocate for speedy boarding on a flight but Ryanair allow up to 50% of a flight to have priiority boarding. I believe Easyjet have a much smaller number - I think it used to be around 20ish - but times may have changed.

Even with Speedy Boarding you have to play the game and make sure you are at the front of the queue, or even start the queue - someone has to so why not you !

We always have Speedy / Priority boarding for flights longer than 2 hours, never had a problem getting the seats we wanted, but you have to play the game !

If you are boarding the plane using the front / rear steps ie not an airbridge and at the front of the queue board by the front steps and get your seats. If you are a few back in the queue board by the rear steps and hopefully get the seats you want as others will be blocking the aisle from the front - they always do !

Regards, Chris

Chris,

Thank you very much for that information, it was very very helpful.

JW

They are now saying on their website that groups are 1 (SB & SB+), then SA & finally 2 (which is anyone else) with no mention of online check in's at all. The online check in help notes also now mention nothing about group A, though presumably as they've already got people online booked group A in the last 60 days they'll have to honour that.

Just as a final note on the eJ boarding groups.

I've not checked their site for a few weeks, but I notice they are now actually stating that the old Boarding Group A (on-line & early check in) ceases to exist from 11th Jan 2010 i.e. as I thought above allowing for punters booked in 60 days before they changed the system on 12th Nov 2009. So now it's simply SB/SB+, next SA & then everyone else.

Pete

Ryanair in the early days of online checkin gave those passengers checking in online priority boarding 'free'. Those days have long gone - if you want a chance to be in the group that are first on you have to pay !

Chris

I checked in online almost as soon as they introduced online check in with hold luggage for my flights to and from Malta in January - it was probably fairly close to 60 days when I did it. I was allocated group 2 which is according to what is on the website.

I would also agree that you do get more leg room on Easyjet than some other airlines. EJ are not my favourite airline as I hate the boarding scrum - but sometimes needs must!!

Pippa

now don't shoot me down as this is our considered opinion having come home today NEVER AGAIN will we use Eastjet for the couple of quid you save we found the whole experience a nightmare.. our out bound flight delayed 3 hrs due to a faulty diverter valve the noise and vibration would indicate it was not a sudden fault but probably been on the way out for many flight , looking out from our 27 inch seat pitch window seat i could see some of the bolts on a small cowling were not fully screwed down, when i mentioned this to the pilot on leaving the aircraft he smiled and said don't let everyone hear, to top it all our return flight arrived late due to a technical fault [dont know what] on both legs of the journey they ran out of hot snacks before reaching our row [A319 row 9]

one tech hitch occasionally would be acceptable but 2 in two flights would make me think that maintenance was an issue

these are the personal views of the pendle witch and wizard