Travel operator: Travel Republic
Hotel tip: Just stay clear of this place altogether.
The hotel room was nice, the bed was comfortable it had all the basic necessities and we did not have any complaints from the room that we chose. With regards the food, it is after all Spain and it is catered for children as well as adults so the food was nice but not what you would expect in the Carribean. Again, the children were all happy so we could not have asked for much more.
The staff were great. Everyone helped as much as they good and the staff at reception were very good. Pool was always well attended and you felt safe. Again, that is that you want from a holiday with the children.
The flights with Thomas Cook and the transfers were all good and there were no issues or things to report. The weather was great and we went into Alcudia a few days and the place was brilliant. The beach was always clean and we also had 3 or 4 meals out that were nice. We went all inclusive in the hotel and that was great for the children.
We travelled as a family and loved every minute of it!
Travel operator: Traveltext
Hotel tip: Get a room with a pool view
Me my partner and our daughter all got diarrhea and sickness, my little girl was so weak. The food was disgusting.
It absolutely ruined out holiday!
Travel operator: First choice
This year just did not meet the high expectations that we once again expected. Food and drink were nothing special, entertainment was mainly pathetic with only a couple of decent shows ie Parrot show and Gaga tribute. I can fully understand entertaining the little ones but other age groups and adults are on holiday aswell and the mini-disco seemed to go on forever each and every night. Day-time entertainment was really good with plenty going on all over the site if you wanted to join in.
The staff in all departments were great with the entertainment staff shining with endless energy and effort.
The bug bear of the complex was the sheer levels of noise and total ignorance of some fellow guests. I know it's a family complex but it's just wild at times and I now totally understand the Jeremy Kyle show type references from other reviews I have read. The excuse that it's a big family complex so expected does not really sit comfortably with me either as it used to be a lovely relaxing place.
You are described everywhere as being a snob if you dare to mention that you actually did not think the place was totally amazing. Just go with an open mind and if you manage to avoid the chavs you will probably have a great time.
You will love it, hate it or be somewhere in between. I am the latter thinking it's okay but not really worth the money anymore and not somewhere I would recommend again either.
The location was ok, could have been better though. The staff were very friendly especially at the bars always polite. The entertainment was top notch no disrespect but they were proper tribute acts not the reps filling in.
I wouldn’t hesitate to stay again 1 but I stayed out of season I think 6 weeks schools holidays would be manic here.
The food was ok, warm and with a different selection in different areas, the swimming pools were lovely with a lot of sunbathing areas. The entertainment was ok I suppose, this hotel would be very suitable for families with small children, there were a few small ones in our group, but I have 3 teenage daughters and they were quiet bored, the hotel staff were very nice always willing to help with any queries you may have.
All the rooms had 2 double beds in them which was rather odd as the balconies are very small, no way would you fit 4 people sitting out on it, you were squashed with just 2! There is a free bus that runs just outside the main entrance that takes you down to the beach every 20 mins, the beach was fantastic, overall it was a lovely holiday, however I wouldn’t go back as like I said it is geared toward families with younger children. Have fun, stay safe and watch those slippy floors!
Sadly we stayed during a week with the worst weather in Majorcan history and this complex has no contingency for poor weather. The animation team is possibly the laziest I have ever seen, 2 songs around the pool and no interaction with the children.
The location is not very good a good 15 to 20 walk to the beach, they do lay on a bus (1 bus) once an hour. Very poor when there is nearly 3000 people staying at the Hotel.
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