Hi, i am new to this board but in desperate need of advice.
I booked a holiday through teletext on August 4th to Sharm el Sheik for 4 adults, i made the booking over the phone and i know i spelt everything out correctly. Paper work arrived a week later from Airborn direct and apart from several other mistakes ie: our post code was completely wrong! One surname on the flight Voucher was wrong, i immeadiately rang them and they said the original call was recorded and so would not be a problem as they could hear i had spelt out names etc and it would be sorted.

That is 5 weeks ago, i have rang them twice since and spoke to the complaints department at Teletext who sounded very sypathetic and they also promised this would be sorted, i have also emailed the admin of both Teletext and Airborn Direct and had very vague replys of "we will sort it"

I rang Jet2 who the flight is booked with and they confirmed the name was wrong to change it would cost me £160.00. And Jet2 have not been contacted by either Teletext or Airborn Direct.
As you can imagine this has caused so much stress, we go on holiday on Nov 5th, what do we do now? Just pay up and correct the mistake they made?

Any advice welcome and thanks