cancelled flights
6 Posts
What rights do you have if you flight is cancelled due to the recent ash fall??
Another one?
The one from the unpronouncable volcano? or a flight into Iceland today?
Your rights are here: http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=CELEX:32004R0261:EN:HTML
In the event that a volcanic ash cloud prevents your flight from operating and it is cancelled, your entitlements are contained in Articles 5, 8 and 9.
In the event that the CAA advise the airline that the flight cannot take place or ground all flights due to the effect of volcanic ash, then the airline will not be liable to pay compensation under Article 7 as they will rightly cite the defence in Article 5.3 of 'extraordinary circumstances'. This does not exonerate the airline from the obligations under Articles 8 & 9 which must be provided whatever the circumstances.
In the event that a volcanic ash cloud prevents your flight from operating and it is cancelled, your entitlements are contained in Articles 5, 8 and 9.
In the event that the CAA advise the airline that the flight cannot take place or ground all flights due to the effect of volcanic ash, then the airline will not be liable to pay compensation under Article 7 as they will rightly cite the defence in Article 5.3 of 'extraordinary circumstances'. This does not exonerate the airline from the obligations under Articles 8 & 9 which must be provided whatever the circumstances.
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