EDIT: In the hope of a different voice with a more re-assuring and positive response, I have tried ringing them back several times, but no reply. Despite being shown as number one in the queue, no reply via their Live Chat facility either.
I did a further quick google search and it seems loads & loads of people are having problems arriving in resort to find their reservation has been cancelled.
I've just pretended to book a hotel in Spain in November and now the website appears to be working.
Its all a bit fishy
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