On july 11 my daughter booked a holiday for her and son to disney land paris,this was done through thomas cook shop with cresta holidays.She paid in full and is going in october.There was an error on her original confirmation (which she has never seen) and it was sent back for amendment by t.c as it was their fault .This was done five times before they got it correct.She has yet to receive this confirmation and is getting anxious.This is the first holiday she's ever booked herself so big deal for her.Surely she should have this by now,every time she goes to the shop they ring cresta and say it will be in the post but as yet nothing has turned up.She also is now worried because when she booked it the assistant told her the baggage allowance with easy jet was included but now another assistant has told her it isn't.Does any one know when a package is booked is the allowance included ?The web site is unclear unfortunately.
Thanks for taking the time to read this,Genine
