Can you trust Trip Advisor? Has anyone ever found a hotel to have bad reviews turned out quite good?
so trip advisor is not any worse than this site or other sites ref advice on holidays............in finishing. I would once again say that more often than not on
returning from a holiday where some members on any site have given a poor review, we have found it a load of nonsence............perhaps we have been lucky
or more down to earth in what we expect, given the cost we have paid and finally its not just the site you have mentioned above
Most of the regular posters have devised sections on particular areas they are very knowledgable about , based on the most frequently asked questions, like best restraunts, airport transfers, currency, best hotels etc.
I myself, am 'destination expert' for kendal ( where I live ) so regularly answer questions on the kendal forum.
I think trip advisor is a great travel tool along with our wonderful Holidaytruths !!!!
With regard hotel reviews, you often find that if you are looking at reviews for a destination that many americans and canadians frequent, these reviews tend to be written mainly by our cousins accross the pond and some tend to pick holes in things that wouldn't necessarily matter to us, therefore giving a bad review.
hope this helps !!
I:e noise, bad food, overcrowding etc etc
As stated by gr123 people are far more likely to post a bad review as they feel the need to get the problem out in the open.
Many places we have stayed at in the caribbean have been slated on trip adviser by US and Canadian reviewers and we have found them first class.
Then again I don't think there would be a hotel in the world that would tick everyone's boxes?
if you are looking at a review of eg a spanish hotel, and the writer has complained about no entertainment, or the pool being shut in march; that does not mean the same will apply during july/august.
the same if they claim the weather was lousy- this tends to bring out more complaints against the hotel, as if the hotel control the weather.
i do wonder sometimes if people have stayed in the same hotel as they are reviewing, especially when i have stayed there myself.
one hotel i know well gets lousy reviews from families in the summer(and deservedly so), as it is used primarily during the summer by the youngsters who want to go clubbing till all hours of the morning, and it is indeed a place to avoid from may to september. however, when they are open at christmas this 3* hotel gets better reviews/comments locally, than its 4* sister hotels in the same resort.
it all comes down to research -read everything you can before you part with money, and read any reviews by others at least twice.
I would like to say this was an isolated incident but sadly there were several reports which were absolute nonsense. I cant imagine why people feel the need to blatantly lie.
Afterwe'd booked a 2 night stay in a hotel in Perth (Oz) my friend and I looked at the reviews only to have palpitations as the very first review was horrendous and they only improved slightly as we scrolled down the page. In the event, we thought the hotel (Sullivans) was fine and suited us for what we wanted and couldn't understand what people had been saying. Normally, I would have looked up reviews prior to booking but can't remember why I didn't on this occasion and booked on the recommendation of our travel agent. Would I have booked if I'd read the reviews first - I probably would have looked to try and find something else , but as I have said, we found the hotel perfect for our needs.
I agree with other posters that if there is a common thread running through the reviews, ie noise or the place is unclean, then I would take note of that, but at the end of the day you can do your homework but you still can't legislate for the unexpected problem.
I think I've got my above facts right
We dont allow reviews from the resorts. The only ones we do allow are UK ones for obvious reasons. We do have to delete a lot as its obviously written by hotel staff or by rival hotels staff. I cannot of course speak for other sites.
And to the OP- did you realise before you posted about TA that
wedo hotel reviews?
However we are the sort of Englishman/woman who love to experience different culture i.e. foods, music, dance, drink and life. Some people in England seem to want all out England in a different country, yet they live there all there lives!!
Totally agree with aslemma on attitudes of hotel guest rather than staff!
It just shows how people's standards differ. What was a huge plus point to the first reviewer was turned ito a big negative by the other.
A hotel that closed last year is noted as such (good) but the restaurant is still open for reviews!
One pub restaurant has two threads running using different versions of it's name.
One restaurant in a village in a different county but the same postal sorting district and with a shared street name has been moved, it even has it's wrong location marked on the supplied Google map just to confuse even more! Putting the postcode into google maps would have shown the correct location so no excuse there.
One hotel in a third county (keep up, I may ask questions later...) and the same name as a hotel here has also been moved to us and the two threads are clearly getting each others reviews.
One hotel that really is here has been given the wrong street name and postcode, set your satnav and end up in the car park at Bannatynes gym! The wrong location is shown with a pin in the Google map - even though the hotel is a marked landmark on the same map further to the east!!
If they can get that much wrong in one small town how the hell can I have confidence in anything else they publish?
A site is only as good as the people running it and the people that contribute to it, so sometimes information can be out of date. I booked a place for a very special occasion based on what I had read on bookings.com and also in TA. I then received a telephone call from the proprietor of the hotel who informed me that the facilities were not as described becuase the room was undergoing a refurb...and the entire reason I had booked that room was no longer applicable. He did advise me that he had spoken to bookings.com and also TA and asked them to amend thier information several times but obviously they hadn't. I did not want to settle for "second best" and regretably cancelled the booking. Obviously the proprietor was not too happy, but he was quite understanding about it. I have booked somewhere else in May now based on the information I read on TA so since I am shelling out a lot of £ for it..I want it to be accurate what I have read...we shall see...
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