I am having a lot of trouble with this company, they have changed my flights twice now without informing me. The e-mail address quoted on their website is now invalid. If anyone else is experiencing problems with this company, please note the new e-mail address I managed to get from one of their assistants today. It is firstname.lastname@example.org
but it does not appear on their website as yet. Also, if anyone needs to contact them by letter the address is:-
30 Gordon St
Don't bother contacting the head office in Ottowa, I tried that on Nov 1st and am still awaiting a reply.
Also be very aware of what they tell you on the phone as they informed me this morning that they have a letter/e-mail from my husband agreeing to the flight changes. My husband cannot even turn on the computer....so there is no way that is true. However, I have asked them to send me a copy - should be interesting!