Booked an ItIsOn deal at £79 DB&B with a bottle of wine in the room. Had requested the same room as last time on the first floor and got it.
It was a huge room with a large bay window opposite the bed and another window opposite the dressing table, both overlooking the courtyard. There was a king sized bed with a bedside table each side, 2 luggage racks and 2 armchairs at the bay window. There was a 32” flat screen TV.
There was a desk and chair and a large dressing table and chair where the tea and coffee making facilities were. There was a double wardrobe with hanging and shelf space, an ironing board with trouser press and an iron and hairdryer.
The bathroom was small and functional with a three piece white suite with shower ...
over the bath and a heated towel rail. However it is in need of refurbishment. The towels were OK. There was no shower gel, but there were 2 shampoo instead, body lotion and soap. Read More
There were stairs to the courtyard just a few feet from the room. The courtyard has several picnic tables and chairs with parasols.
The hotel is old, but has lots of character. It is slightly worn in places, but mostly in good order. Guests can use the leisure facilities and pool at the sister hotel, the Windlestrae, across the road. There are 5 options of places to eat – Basil’s restaurant and Jock’s bar at the Green, Monty’s Pizzeria and Rushes at the Windlestrae and there is the Boathouse Bistro at Loch Leven which is a 15 minute walk or 3 minute away.
There is a beauty salon and a shop onsite. The hotel has free wifi throughout. However it was worse than useless. It connected OK, but no pages would load. I called Reception and they said it had been slow and they would reboot, but that made no difference.
There was supposed to be a bottle of wine in the room. When I called down about 3pm they said they were being delivered, but it still hadn’t arrived by 5pm so hubby went down to reception. He was told there was no-one in when they tried to deliver it. He told them that wasn’t true as we had never left the room. They offered to deliver it, but he said he would wait.
Phoned down when the wifi still wasn’t working. She said they had been having major problems all week, that it was getting fixed and it was working at reception if I wanted to go down. However when I tried to connect with my phone later I still couldn’t connect right at Reception.
Menu at dinner in Basil’s restaurant - chilled watercress soup, prawn cocktail, ham hock and pistachio terrine. Chicken wrapped in cured bacon, lamb shank or fish and chips. Creme brulee with rhubard, iced mango parfait, cheese and biscuits. Coffee and tablet. Sirloin and rib-eye steak is available at a supplement of £2.50 and comes with a sauce. It was very good.
Breakfast is served 08.00-10.00.
Breakfast was good. There was a selection of fruit juices, fresh fruit, grapefruit, prunes, cheese, ham and cereals. There was bacon, link sausage, black pudding, tattie scone, mushrooms, beans, tomato, scrambled and fried eggs.
The hotel is very popular with golfers as there are two golf courses within walking distance to the hotel.
Would I come back? Not unless they get the wifi problem fixed. They shouldn’t advertise free wifi throughout when it doesn’t work. I was told at check out that it was an area-wide problem and local people were changing their ISP. However when I asked who their ISP was they didn't know.