This was my eighth visit to the Palma Nova Palace and I have to say the standards have been dropping slowly over the last few years.
The restaurant food is still of a good standard although becoming repetitive. The staff especially the ones who have been there a few years were generally friendly, polite and attentive, a few of the newer younger ones not so.
The pool is small and the sun bathing area restricted, but I am not a sun fanatic so this does not bother me. The very small smoking area was a bit of a joke, especially as some of the non smokers kept pinching some of what few chairs there were and taking them in to the non smoking area.
What I did find irritating was that only one bar was open at any one time, ...
and as stated else where if you wanted a cup of coffee you had to wait till ten oclock to get it. Also I like to sit out on the pool terrace at night, the air conditioning made the main lounge like fridge most nights, but as the pool bar was never open this meant a hundred and fifty yard walk to this inside bar every time you wanted a drink. Read More
All in all good holiday but little niggerly things are dropping the standards and they will struggle to retain their four star status unless things improve.
Thinking long and hard as to wether I will return next year
Tour Operator: Sunset