Went all inclusive, food was OK we never went hungry, basic meals but for the money we paid it was OK. The drinks on the night we found to be not good at all served in plastic cups only 2 per person, and had to queue to get these. Don't know what the spirits were but nothing I've ever tasted before.
My main gripe about the drinks, if the kids wanted a coke they had to queue up with the adults and only get 1 drink. While we were there it was very hot and the bar area had no air con.
The entertainment was mostly for the kids mini disco, again we didn't mind as kept our 4 year old daughter busy on the dance floor and we had a bit of a break. The entertainment team work hard with things on all day for kids i.e. pool comps, water polo, and various stuff. Overall for the price we paid had a good week and enjoyed our stay.
Travel operator: 2cantravel
Travel operator: kwik holidays/co-op
Some of the staff were friendly, but one in particular was not very considerate, waking us at 9 am in the morning when we only arrived at 5.30 am, just to sort some paper work out.
Travel operator: on the beach
When we first arrived at Ola we were greeted with a generous dose of rude attitude from the man at the desk. He was rude when my husband spoke Spanish to him, answering with an, "I'M SORRY?" in a distinctly unfriendly anti-American air, and gave us a hard time about not having a voucher in order for him to 'get paid.'
When we got into the room, which no one showed us to, we were met with loud, tacky fabric on the beds and curtains. We were shocked to see that we had two single beds instead of a double bed and when asked to change were informed that there were no double beds in the entire hotel, which I would be very suprised to find out is the case. While the room was clean enough it was ugly as anything. The little tv was stuck up in the corner of the room like in a prison cell, the curtains only had one thick piece of fabric and nothing to just let light in and have privacy. We often didn't leave the sliding glass doors to the balcony open because our neighbors on both sides would be smoking.
Our room was only cleaned two times in the five days we were there and our very cheap, paper sealed toiletries were NEVER replaced. The shower curtain was a flimsy piece of material that left a flood on the bathroom floor.
At night we had to crank the air conditioning because of the noise of music, toys and people on microphones, which didn't allow us to experience the ocean breeze. Not to mention the flourescent light spilling in from all directions, and the lack of a lighter curtain to draw close.
All in all the experience was a total bust. We may return to Porto Colom but we will be giving Ola hotels a wide berth.
Travel operator: none
The rooms were very big and quite comfortable, the staff were extremely friendly and hard working. The entertainment staff were realy great with both dults and kids, especially Paul. All in all we enjoyed it and the kids loved it, there is also a really nice beach across the road with some fantastic restaurants.
We would certainly visit the Cecilia again
Travel operator: Budget
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