21 Reviews
Traveller Rating
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Excellent1
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Very Good6
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Good4
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Average5
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Poor4
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Travel operator: private caravan booking
Hotel tip: Book a private caravan rather than a Haven one.
We paid £130 for a pass to go into the entertainment room ONCE which was so noisy and just bingo and karaoke on first night so we didn’t stay long. On our last morning we paid for go carting and golf (so that’s in addition to our £130 pass).
The reception desk should communicate with the booking desk before they tell customers they can book the pool if they have the passes. If we’d have known we couldn’t use the pool we would not have bought the passes. We did not need them. Feel like we’ve been robbed of £130.
Avoid the on-site chip shop, atrocious service, food was inedible, extremely rude staff.
Me s/c apartment was really good, but entertainment was none existent for adults. Not every one can win them all ?
Hotel tip: The floor needs a flash
Hotel tip: No longer would not recommend this park to anyone what so ever, don't waste your money going to Presthaven sands there are better places to go l think!
Travel operator: Car
However some of the staff are qiute young and have no real experience of dealing with the public espically on the fair rides, where they seem more interestesd in chatting each up than dealing with people!
As our 7 year old is autistic we don't really use the entertainmet as she doesn't like the loud noise, which is one thing I agree with! the music is FAR too loud even in our van we could still hear it.
Travel operator: Haven
There also seemed to be a lot of idle layabouts and dole scum hanging around. It made us hard working types quite intimidated.
Lots of Pikey kids, and adults trying to rob the shove a penny machines, i think they thought it was normal to rob, and not put money in and try and win!
The food was awful, for most of the people who stay here, who live on bake beens, or chicken nuggets and chips everyday, it was probally a 4 star meal. DO NOT WASTE YOUR MONEY HERE, it was all over priced. Get a taxi to prestatyn
Travel operator: Sun Holdidays
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