This cruise was primarily a 7 day but we did a back to back like all the English guests. The food was okay but was repeated the second week with no changes. You could argue that there was plenty of choice and to choose something different but as the menu was the same as all our previous cruises we were a little bored. The taste lacked that wow factor and believe me we are not fussy when it comes to food. Because of the outbreak of Novo Virus we could not have butter, milk or bread on our table so we were constantly asking for these items for instance coffee was poured but no milk appeared and although it was frustrating to keep asking we appreciate the reasons behind this.
The ship staff all looked very tired probably because they were constantly cleaning, also some were less than patient when we were asking for the butter and milk etc. We chose fixed late dining as we have always done next time I think it would be more relaxing to choose anytime dining. The reason for this was that our waiter was quick, we sat down for dinner at 8.15 and after a 4 course meal we were finished at 9.30 we constantly asked our waiter for more time between courses which did not happen. We got the impression the sooner we were finished then they could go off duty. Our room steward was excellent he appeared to read our minds, the cabin was an outside and very comfortable. On Princess you not only pay gratuities but also 15% on every drink served, our complaint here is that we found the waiters few and far between on the decks, so my husband often went down to the bar and got the drinks himself and brought them up and we paid a service charge for this!!As for passenger services it took us 1 1/2 hours to sort through a discrepency in our final bill on disembarkation morning. There was no one available to make a decision for a refund finally got it sorted before I lost the will to live !! you would think there would be a person in authority at the desk that morning but no she had to be paged which took her 45 minutes to arrive that's when I lost it.
The entertainment on board, well Princess never really seem to get it right whatever ship we have been on, it's not the greatest. Past comments stated that it's okay if you are an American it's still the same. We did not get the American in jokes in the end we gave up trying. In fairness there was a great deal of entertainment going on throughout the day and you would find it difficult not to find something to do.
Would I sail on this ship again not with a ship load of Americans they were very rude and loud even asked us to move so they could sit where we were!! Dress code was not enforced and most Americans do not dress for dinner they turned up in the shorts they probable had worn all day. If I wanted an "Ocean Village" cruise I would have booked one. The ship is a lovely ship despite all the moans but I would think twice before booking another cruise on her perhaps a European cruise would be better. I Have submitted previous reviews on other Princess Ships which have always been very positive unfortunately the experience this time is a negative. One last comment if you use the internet be prepared for a very long wait to log on. Usually on a good day 18mins to log on and you pay 75cents a minute.
Travel operator: Thomas Cook
Travel operator: princess
Travel operator: Gills Cruises
Travel operator: Princess Cruises
Without exception, everything is geared around the Americans and their ways, they would laugh at anything on the stage which to our more discerning taste seemed to be pretty poor entertainment, they would clap for no apparent reason, which is annoying and confusing. But they were good for one thing, making my backside look in proportion to my body, they are huge! and boy can they eat, which for us was all part of the entertainment.
Drinks were not cheap and we had a few so we know.
The lifts were almost always full (so many people on board)patience is required. The main thing that we did not like was the fact that the ship did not stay for an evening in any port other than San Juan which was not a place to walk around at night, a late evening in a safe and decent port would have added so much to the holiday.
Cinema under the stars was great, speciality restuarants were great, the quizes and karioke were a real tonic. Over-all it was a good holiday,
Travel operator: Thompson
Travel operator: Princess Cruises
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