Holiday Complaints

Do you have a holiday complaint? For help and advice post in here.
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By offering the voucher it seems they are admitting some fault. Speak to Ros Fernihough on 01922 621114 asap. She is a travel law lawyer who often assists our members. She will offer you free advice.

Good luck and please let us know what happens.
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i think we need a little more information on what actually happened to your family on this holiday especially regarding your families safety you mention before we can advise you.

did you make out a written report whilst in resort about your problems too as this always helps
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