i am flying with them for the first time in september with my family and i am having nightmares already

Don't worry, little legs, we've flown with them dozens of times and this is the first time we've had any complaints!

Hi all, I have managed to borrow a suitcase today, exactly the right dimensions. My friend bought it from a Poundstretcher shop. it will fit much more in than the wheeled holdall I had hoped to use.
Its a joke! Because of the one side being a few cms over. I would now actually be taking up more room in the overhead locker, than if i had taken my holdall. The volume would have been much less.
Consequently the extra stuff I wanted to take is now swimmimg around in the case. so after all that I am thinking of resorting back to my usual ( much smaller ) bag which fits under the seat in front. Just wont be able to take what I was planning to. Havent got the bottle to take the chance at the airport, bet I will see people wading past me with sofa sized holdalls,

Hi Pippa, How was your trip to Malta? was the flights on time and did you pay for priority seating or just board with the rest of them.Are you putting a review up about your trip i'd be interested in reading it.Our first trip to Malta will be in April and need to know about airport transfers and places to visit but the Malta forum on this site doesn't seemed to be well used.Many thanks Maggie

Please feel free to discuss the flight, priority boarding, etc., here in this topic. But so that we can keep discussion about Easyjet, perhaps you could arrange to meet up in the Malta forum to discuss other aspects of the holiday.

Many thanks
David

Hi Maggie,

Easyjet are most certainly not my favourite airline and that has not changed. Both flights were far from full meaning like most people we had 3 seats for the 2 of us. Flight out was also on time from Gatwick landing early in Malta - flight back was about 1/2 hour late. My main problem is the free for all boarding although this was strictly enforced at Gatwick (unlike Stansted). It really does bring out the worst in people! The other problem is that although there is a size limit on hand luggage there is no weight limit - this means a lot of people take everything for a week's holiday in their cabin bag. If the flights had been full I do not know where all the hand luggage would have gone as the overhead lockers were full to overflowing particularly on the journey to Malta. We checked in hold luggage and just had a small bag as hand luggage. This is something that needs to be addressed by Easyjet as I can imagine a full flight in the peak season could be a nightmare.

Pippa

David,I didn't mean for Pippa to write her review on this flight section but i thought by mentioning it on here she might then use the correct forum for it, sorry for any misunderstanding.

Help ... Easyjet have cancelled my flight , I can either get a refund or free transfer, within 30 days of my dates.
can I choose my dated or do they just put me on another flight, I work in a school and my dates are not flexible
I can't believe they are pulling a bank holiday weekend flight . hope someone can help me.

Scouse mags,

You'll effectly have a credit note to be used within 30 days if that's what you choose. You can choose any date up until it expires. If might be worth looking at alternative flights with other airlines for when you want to travel, then decide if you want a refund of the free transfer. Given it's a bank holiday, prices might be getting on the steep side now.

Darren

Hi thanks Darren
I have just received an email to say it was an error, panic over x

Help ... Easyjet have cancelled my flight , I can either get a refund or free transfer, within 30 days of my dates.
can I choose my dated or do they just put me on another flight, I work in a school and my dates are not flexible
I can't believe they are pulling a bank holiday weekend flight . hope someone can help me.

I had the same experience a couple of years a go, my flight from Liverpool to Basel was cancelled, they offered me another date but this wasn't suitable due to business commitments so they offered me a flight from Luton the same day and promised to pay my train fare to Luton, the return flight was back to Liverpool, I elected to do this. purchased a 2nd class single train ticket to Luton (Cost more than my airfair)., Once the trip was over I sent them a copy of the flight booking, plus rail ticket and my credit card was refunded in less than a week, excellent service.

Dave

Hi, does anyone know a contact number for Easyjet.

Received e-mail last night that my return flights to Palma on 23/5/10 - 27/5/10 had been cancelled and I could either have a full refund or free transfer to another flight on same route.

Clicked on the full refund button, then checked other airlines and found Ryanair had flights same days at about same time. As there was only 4 seats left booked them.

Received another email now off Easyjet saying they had made an error and that flights hadn't been cancelled only times changed and could either accept alternative flights times or have a credit file

Cant find any number on there website - anybody got any advice

Thanks

Cobax,

I suggest that you use your 'My easyJet' to send them a query. This is usually the best way.

As you may know by now, there were quite a large number of emails sent out in error, and your flights will still be there. However, this doesn't help your situation.

Once contacted, easyJet Customer Services are usually very good.

Have sent e-mail requesting full refund as their original e-mail & received standard acknowledgement that they will respond to my e-mail as soon as possible

Thanks for your help

quite a few people have had emails stating their flights have been cancelled, but its has not you will get another saying it has been put back by around two hours, there is an option on your booking once you log on to easyjet, you can take the change of times or fully cancel your flight with full refund. think you have 30 days to responed otherwice they will just put you on that flight with the 2 hour diffrence

http://www.dailymail.co.uk/news/article-1250080/EasyJet-email-blunder-causes-travel-chaos.html

i have put a news link about it from the daily mail but doesn't seem to work, but i am sure you can look it up

Little Legs - saw article in paper this morning

When I got first email I had the choice of accepting alternative times or requesting full refund. Flight to Palma was moved back by 4.3/4 hrs to 14.05 which would have been ok but return flight changed from departing at 17.25 to dep 23.25 a change of 6 hours. There was a link in the email which took you to the Easyjet site & I then selected the full refund option.

When the second email came through advising the flights hadn't been cancelled, the only choices were to accept the alternative times or request a credit.

Unfortunately in that time I had already booked alternative flights.

Have emailed Easyjet advising them I still require a refund but not heard anything yet. Have tried to ring but no luck

Cobax

Can anybody tell me when Easyjet flights for this October will be released please? I'm particularly interested in Bristol departures.
Thanks.

We are travelling with EasyJet for the first time in August from Gatwick to Bodrum.
I see that you can now do online-check-in with hold luggage. We will have 2 hold bags.
Can anyone tell me how this works, e.g. they have a drop off point where you leave your bags, but what about weighing them to check they are not over the 20Kg. Does this happen, if so where/when?
Also, when you check in online are you given a boarding pass? from other posts I see that the
boarding can be a bit of a scrum as no seats are pre-allocated -people who check in early get to board first (they are given an A or B boarding pass). OK - so if you check-in online do you get your boarding pass then and does this allow you to board first (A) pass.

Hope someone can help.
many thanks

Wendililac,

Once you've checked-in online, you'll have to check-in your luggage at the airport at the designated Easyjet desk(s). Depending on the queue lengths, online check-in doesn't always save time if you're taking luggage with you. Bags will be weighted and checked-in as normal at this point. When you check-in online, you'll be able to print your boarding pass at home. This will be an A4 sheet with a secure barcode at the bottom. This mustn't be removed from the main page. Gate staff with do that. The boarding pass is essentially the same as what you would get if you check-in at the airport, it has the same role. Boarding priority is explained on Easyjets website.

Darren