thanks their is nothing in my spam and no note in my account think we are just going to the airport for the time they give us first time just means we will have extra time in the airport.

The business of spam filters and automated mails is getting a bit dodgy. I sent an email to an Italian hotel last week and 2 minutes later I got a message saying that their ISP had identified my mail server (BT Yahoo) as a source of spam and was blocking the IP address for 12 hours. It didn't even put it in a seperate folder for the hotel to decide, just deleted it straight off! If you get one of these notices from easyjet (or any other airline) it normally has a warning that it came from an automated system so do not click reply. So you could get the situation where an automated email gets blocked by automated censor which sends an automated reply to back to an address that automatically deletes everything coming in - and no-one is any the wiser! Given the number of genuine emails that airlines send out there's a good chance that spam filters will target them. Anyone booking anything from a big company really needs to know how their ISP handles spam, will it let you decide or does it have it's own policy?

One question, did you actually get the confirmation email from easyjet when you booked or did you just print off the confirmation screen after you paid?

i booked about 3 months ago and did get the confermation off the times and date i also booked for my friend but put her email address in her and it was her that got a email just in her inbox saying about the time change and i know its correct because been on to easyjet website and the time has changed from the time i booked, its just i havent had confermation off the change.

same here got an e-mail from easyjet apologising for the changes was quite worried when i seen that part but the flight has only been altered 5 minutes earlier for my flight on 8th o may problems with landing slots or summit

julie

I'm not sure I understand your last message. Are you saying you made TWO seperate bookings at different occasions to get two people onto the same flight? Every booking should get two confirmations, first on screen when the payment has gone through and the second about 10 minutes later in an email. You can print and use either version as your ticket but if you don't get the email it's a warning that there is something wrong and you probably won't get any others from them.

Stuzer

It's a good point about them panicking people with emails about minor changes - Monarch once sent me one and when I opened it the flight was departing as advertised but landing 10 minutes earlier! Because they are automated no-one at Monarch would have seen this and thought to stop it.

no i only booked 1 set off flights for me and husband did get confermation then email, which i have printed off then 1 week later friends decided they wanted to come and did the same for them its my friend who as got a email saying about the flight change ive got nothing.

So you have made two seperate bookings a week apart.

The amendment emails may not have been sent at exactly the same moment but you should have had yours by now. Sounds like a spam filter problem. You need to find out what your ISPs policy is but in the longer term all the airlines (and many other businesses ) need to get to grips with this issue.

Any one who barges through without paying for Speedy Boarding should be banned from flying with Easy Jet.
People pay in good faith for this and expect to be first to board, though I know it doesn't always work out that way.
In our experiences it only means that you're first on the bus to the plane, it's pure luck who gets off the bus first to board the plane.

does anyone know if speedy boarding plus has been introduced at Tenerife Sur airport yet, it wasnt the last time we went from Tenerife. We fly back to the Uk on Tuesday.

Thanks Chris

Those of us who have expeirenced the rush forward to the boarding gate for Easyjet flights once passengers are called to board. On the subject of speedy boarding I have noticed when passengers who have booked this are called, you allways get one or two who are turned back but stay near the gate. because they have been allocated group A as it was, now I think its group 2. These people who were further back but came forward, are now at the front. Is it a genuine mistake, have they not flown Easyjet before, are they hard of hearing, or are they wise.

hi, hope some can help out here, my return flight times have been changed in september, so i went on to the main esyjet site logged on to my account to check what my email i got from them to see if i had to do anything as yet i had not printed any such paperwork off, first question what do i need to print off? as there is no such boarding pass's with this company, last time i check there was all my info with a bar code on top, but now the page formate as changed just with my info and no bar code. also do i need to print of two of my details for both outbound and in bound. i don't really fancy flying with easyjet again to dam stressfull.

Hi little legs,

All you need for both journeys is your booking reference as your name will be in their system.

Deb.

Deb's is quite right. But as a safety measure, I would print off your account page. You wont have any problems, you are in their system.

littlelegs

Debs is probably right about just turning up with booking reference but your email should have had the odd style barcode on it. I booked a flight with them last week and mine has it, although the new format makes it more adverts than flight details! Is your email program blocking pictures - the adverts should all have little pictures by them as well.

There should also be a button to link to checkin online (not more than 60 days before flight) which is where you can print your boarding pass if you want to, although you can checkin at the desk and let them do it. You won't get through security without a boarding pass!

hi anyone got a phone number for easyjet i will ned to ring them up to see whats wrong with my booking, as i can not see my barcode at all. many thanks in advance

little legs,

When you say bar code, does it resemble a box with lots of black and white squares? If so, that's perfectly normal. It doesn't resemble a bar code you see at a super market for example, it's an evolution beyond that for security reasons.

Darren

hi darren, the bar code box was there before the flight changes buts its not there now??? do so what do i need to print off for outward bound and inword bound? i just wish so called easyjet was easy to get your head round for people who are not regulars, just this experiance as put me well off flying with them in the future, i would rather pay the extra knowing i don't have to take valium lol

dont worry we have never had to show anything except our passport but i do print it out anyway just in case they ask all they usually want off you is the booking referance number.

little legs,

Have you already checked in online? If not, once you've checked-in for your flight(s), you'll be able to print your boarding cards off and will be new bar codes at that point. You'll need the printout in order to get through security. If you've already checked in and things have change since, I would check your booking and try and print out new boarding cards and if you're still having problems, get in contact with Easyjet.

Darren