Flight delay - Flight Only / Airline and Airports, Holiday Forums

Flight delay

Madlappy

2013-03-30 07:29:22

We were delayed by 12 hours on the flight TOM 030 from Gatwick on the 8th jan 2013 we were informed at the airport that our plane had been diverted to Russia to collect stranded passengers, when we made our claim for compensation we received a standard reply informing us the plane the plane had an oil leak and we were not entitled to compensation is there any way to check why our plane was delayed as I feel this is a cop out by Thompson?.

hi by-tom-amm-fca
was unable to get your link you provided could you please contact me again many thanks

Edited by Madlappy 2013-03-31 15:52:13

Fiona

2013-03-30 08:11:29

Re: Flight delay

There has been a recent ruling which clears the way for claiming compensation on flights departing and/or arriving from Europe. Have a look here for what to do.

Fiona

2013-03-30 08:42:08

Re: Flight delay

in this article it states that the airline will often try to claim the delay was due to technical problems and can't be forseen but the CAA says that if such a problem ought to have been picked up during routine maintenance, then it is not acceptable to call that an extraordinary circumstance.

Flight Only / Airline and Airports

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