hi I have just been charged £50 because my name was spelt wrong on my e tickets..we go next month...the point is they are not sent out in the post but on-line to change 1 letter is quite maddening , but what really annoyed me more was the attitude of the costumer service on the phone, I said it was Mr and Mrs Harris not Mr Harris and Mrs Harrus her attitude was ......well we are not psychic ........she was so rude to me, when I asked her what her name was she told me her first name wouldnt tell me her last also she said if it was her she would of questened it....where do I go from here thanks