Quick question.... do you only receive travel documents when you have paid off a holiday or can they be sent anytime? Do they only get generated when a booking confirmation is complete? I still have money yet to pay for my holiday but they have sent me my full itinerary and travel documentation to take to airport. Has this happened to anyone else before?
Any information would be great
Hope that makes sense.
It is quite normal when booking for them to send you an invoice detailing what you have booked, the itinerary . It might look like the travel documentation but it is not. If in doubt then contact them.
We use Tui (Thomson/First Choice) and they always do this.
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