I don't particularly want to go out there without a lift pass as they could be extortionate prices to buy there. Thanks
skiholidayextras.com
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I have booked ski school, and ski hire with this company. Hubby mentioned last night about lift passes, so I went onto their site to have a look. I can only see a link to buy ski passes if you pay for the ski hire too. Well we've already paid for the hire so only need the lift passes. I've tried telephoning them to see if I can just buy the lift passes but it's all in french so I don't understand what they are saying. Any ideas please I don't particularly want to go out there without a lift pass as they could be extortionate prices to buy there. Thanks
I don't particularly want to go out there without a lift pass as they could be extortionate prices to buy there. Thanks
Thanks for that.
Well it looks like my call was logged even though I replaced the receiver when I heard the French lingo. A couple of hours later they rang me back. What a lovely woman she was, and only lives 40min away from me. She said that the best thing would be to cancel all the booking, and re-book a full package that included lift passes too. This saved us £200
as the full package was cheaper than booking everything individually.
Well it looks like my call was logged even though I replaced the receiver when I heard the French lingo. A couple of hours later they rang me back. What a lovely woman she was, and only lives 40min away from me. She said that the best thing would be to cancel all the booking, and re-book a full package that included lift passes too. This saved us £200
as the full package was cheaper than booking everything individually.
Great stuff marlou. Glad you got it sorted and good to hear about excellent customer service for a change.
If this company is part of the normal Holiday Extras I will endorse Marlous post about good customer service. I had a problem booking a hotel room at Heathrow Airport last October, the website wouldn't accept my booking and I finally rang the help number. A very pleasant woman fixed the problem and later sent me a email asking me if everything was OK.
I'll recommend them due to the good service I received and will definitely use them again.
I'll recommend them due to the good service I received and will definitely use them again.
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