There are some really abrupt resonses to people who come onto the compaints forum looking for a bit of sympathy when things have gone wrong. The normal response seems to be - you should have known better.
If they had known better they wouldn't have ended up on this forum in the first place !
Many people do not sit around on travel forums for days on end.
As you say no wonder the forum could be said to be dying. Most new blood will come from the complaints forum with people who might choose to stick around after they have got through whatever travel ordeal has taken place.


