THOMAS COOK AIRLINES - FLY THOMAS COOK - Page 76 - Flight Only / Airline and Airports, Holiday Forums

Re: THOMAS COOK AIRLINES - FLYTHOMASCOOK .. Q&As

2011-05-16 09:23:02

qatarman wrote:
I am trying for the past 3days to book Priority Check in (Manchester airport) on Thomas Cook Airlines web site i can get as far as Choice of seats but nothing else this must be the worst Airline web site ever,cannot enter API either anyone else having the same problems with this excuse for a web site..

I too am trying to do the API, cant get any further and I work for them.. we've repeatedly told them it needs a serious upgrade, but you know, we're the worker bees and all that!

It does say above it that for all other destinations than spain/portugal and turkey i think, the API will be collected at the airport... if that changes it for you at all..

Sorry cant help with the priority check in though.

qatarman

2011-05-16 11:02:37

Re: THOMAS COOK AIRLINES - FLYTHOMASCOOK .. Q&As

Thank you for your reply,i will try the priority check in on the phone i think i have a spare 2/3hrs to sit and listen that my call is valuable to them sure that they all get a cut from BT.

runcornsue1

2011-05-16 17:49:49

Re: THOMAS COOK AIRLINES - FLYTHOMASCOOK .. Q&As

sorry to say, but i had no trouble to book seats, API and p/check in.
But here is how did it. get hold of your online or shop booking ref,,, HAS TO START with a letter then numbers , NOT YOUR ONLINE HOLIDAY BUT BOOKING you will see tne differance ,the one you do not use is two blocks of numbers and no letters
ie 1234-567890
Then go to thomascook airlines web site and not thomas cook holidays and go through ,,,,,, chose your seat.
whatever, you do stay with it on the airline web page you will achive what you want
from the 90 days before you depart
asthe THOMAS COOK AIRWAYS TAKE OVER YOU FLIGHT NEEDS...... DO NOT go on this site till 90 days if you go ahead of the 90 you will be refused

qatarman

2011-05-17 05:44:31

Re: THOMAS COOK AIRLINES - FLYTHOMASCOOK .. Q&As

This is what i did to get it to take priority check in. Went on the web site at 4AM this morning and yes i did manage to book and pay!!!!!!.
API will be later nearer the time we travel. Difference is we booked our holiday with Thomsons and it was supposed to be a Thomson Airways flight which they changed to Thomas Cook.

andyjardo

2011-05-17 18:57:19

Re: THOMAS COOK AIRLINES - FLYTHOMASCOOK .. Q&As

Hi, could anybody please tell me which aircraft I will be traveling on when I fly to Hurghada Egypt on 26th July, from East Midland Airport (Flight number TCX5632)

Thanks in advance.

Dazbo HT Mod

2011-05-17 19:12:05

Re: THOMAS COOK AIRLINES - FLYTHOMASCOOK .. Q&As

andyjardo,

EMA-HRG-EMA (TCX5632/3) are operated by an Airbus A321-200 (G-TCDA currently). You'll find further aircraft information on our What Aircraft? guide (link below).

Darren

andyjardo

2011-05-17 19:42:28

Re: THOMAS COOK AIRLINES - FLYTHOMASCOOK .. Q&As

Thanks Darren your a star, would you know what the movies are on the PSP you can hire?

Dazbo HT Mod

2011-05-17 19:55:13

Re: THOMAS COOK AIRLINES - FLYTHOMASCOOK .. Q&As

andyjardo,

The PSP's are no longer available for hire, they were withdrawn last month.

Darren

andyjardo

2011-05-17 20:07:32

Re: THOMAS COOK AIRLINES - FLYTHOMASCOOK .. Q&As

Hi Darren, does that mean that there is no inflight entertainment at all?

Andyjardo

Dazbo HT Mod

2011-05-17 20:13:38

Re: THOMAS COOK AIRLINES - FLYTHOMASCOOK .. Q&As

andyjardo,

That's correct. Other than on the wide bodied fleet, there's no IFE at all so take a book!

Darren

andyjardo

2011-05-17 20:25:10

Re: THOMAS COOK AIRLINES - FLYTHOMASCOOK .. Q&As

That's terrible, wish I hadn't booked with them now. Shouldn't they let their customer's know!!!!
Do you know why they have withdrawn the PSP's when they were charging for them anyway.

Andyjardo

Dazbo HT Mod

2011-05-17 20:27:40

Re: THOMAS COOK AIRLINES - FLYTHOMASCOOK .. Q&As

andyjardo,

Details here from a cabin crew member. It's just the way of the world I'm afraid. With low cost airlines, others have to keep prices down to compete with them which means things like IFE have to go. Thomson Airways are expected to follow suit from the end of the summer season.

Darren

andyjardo

2011-05-17 20:37:04

Re: THOMAS COOK AIRLINES - FLYTHOMASCOOK .. Q&As

Thanks for all the info Darren, I must say, it's taken the shine off the travel side of things

Dazbo HT Mod

2011-05-17 20:40:31

Re: THOMAS COOK AIRLINES - FLYTHOMASCOOK .. Q&As

andyjardo,

Just look out of the window, some of the views can be amazing and better than some of the films anyway!

Darren

fairypants

2011-05-18 07:03:56

Re: THOMAS COOK AIRLINES - FLYTHOMASCOOK .. Q&As

morning! Cuba tomorrow!

i appologise i dont have my flight number to hand, its the MAN-CCC tomorrow. Could you tell me what the reg is and if it went to florida or cube before hand! im so excited!

apparently the lounge is booked up so atleast the runway bar is doing 2for1 on wine!

cheers in advance!

claire

Dazbo HT Mod

2011-05-18 07:12:57

Re: THOMAS COOK AIRLINES - FLYTHOMASCOOK .. Q&As

fairypants,

Your aircraft is heading for Holguin today (TCX244/5) then operating your flight to Cayo Coco (TCX174/5) tomorrow. I won't know the registration until it departs today, but G-MDBD is likely. It makes little difference as they are all the same inside (ex-MYT A332).

EDIT: confirmed, it's G-MDBD. Have a great holiday, don't forget to have a mojito for us all :cheers

Darren

peterb1203

2011-05-18 16:23:44

Re: THOMAS COOK AIRLINES - FLYTHOMASCOOK .. Q&As

Not sure if my previous post was missed.

Can anyone tell me what flight my plane will operate prior to the TCX 2216 MAN - LPA on 04.07.11. Also would it be beneficial to check in online? or just to go to the airport as normal seen as we both have luggage?

Thanks

Pete

Dazbo HT Mod

2011-05-18 16:52:05

Re: THOMAS COOK AIRLINES - FLYTHOMASCOOK .. Q&As

peterb1203,

I'll check on aircraft movement when I'm back later, I'm mobile at the moment. As for checkin, it depends what time your flight departs and what you prefer. Given you still need to check luggage it, it might not be a time saver checking-in online, but it's whatever you prefer really.

Darren

peterb1203

2011-05-18 16:57:15

Re: THOMAS COOK AIRLINES - FLYTHOMASCOOK .. Q&As

Thanks Darren.

We fly at 08.00am so dont think itll be too busy. my dads taking us down and has to be back in Sheffield for work at 7 so will be there really early anyway so think we'll just check in the normal way i don't think it'll be too busy at that time in the morning? =D

Dazbo HT Mod

2011-05-18 18:37:52

Re: THOMAS COOK AIRLINES - FLYTHOMASCOOK .. Q&As

peterb1203,

Your flight is the first out that morning so there's nothing immediately before it, it night-stops. If you're at the airport before 6am, it shouldn't be busy so checking-in online or at the airport shouldn't make a lot of difference in terms of queue sizes at check-in. It might be different at security though so I'd go straight through before the rush appears!

Darren

Flight Only / Airline and Airports

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