THOMSON AIRWAYS - Page 190 - Flight Only / Airline and Airports, Holiday Forums

Re: THOMSON AIRWAYS ... Q&As

ptkdave

2012-06-23 19:35:26

spud.uk wrote:
We booked holiday with Jetsave using Thomson Airways 392 ncl/cun with premium upgrade in Feb 12,our tickets arrived today stating 20 kg baggage allowance.Premium cabin allowance should be 23 kg,please confirm this & who should we contact to amend Jetsave or Thomson Airways?

I am also using Thomson flights although holiday booked with First Choice and as far as I am aware allowance in Prem is 23kg, looks as if Jetsave have made mistake. Have you booked your seats yet?, if not you could also mention it to whoever you speak to when you phone Thomsons to book. Unless you have or are going to do it online.
Get it sorted before you arrive at check in.

David

Miss Pink

2012-06-23 19:57:46

Re: THOMSON AIRWAYS ... Q&As

Try this for Thomson seat plans - http://www.seatplans.com/airlines/Thomson-Airways/classes/Premium-1/seatplans

Wizard

2012-06-23 20:12:14

Re: THOMSON AIRWAYS ... Q&As

we also have links to the current airframe types used by Thomson in the uk in our what aircraft thread seat guru is notorious for being wrong on Thomson aircraft

graeme235

2012-06-24 07:28:02

Re: THOMSON AIRWAYS ... Q&As

Hey. Every year i book premium seats as i have this year and for some reason my tickets always say the 20kg but you are allowed the 23kg. Get it checked out but Im sure you will be fine! :-)

topofthetower

2012-06-24 10:04:12

Re: THOMSON AIRWAYS ... Q&As

hi miss pink have already tried that it gives the seat pitch but its the width im a large lady was ok on thomas cook premium and they are small thanks for your help :cheers

ptkdave

2012-06-24 10:36:42

Re: THOMSON AIRWAYS ... Q&As

spud.uk wrote:
We booked holiday with Jetsave using Thomson Airways 392 ncl/cun with premium upgrade in Feb 12,our tickets arrived today stating 20 kg baggage allowance.Premium cabin allowance should be 23 kg,please confirm this & who should we contact to amend Jetsave or Thomson Airways?

Malchester

2012-06-25 07:53:53

Re: THOMSON AIRWAYS ... Q&As

Hi Darren

Just been to Crete on TOM 2456 / 7 Manchester to Heraklion. The return flight on 21 June was on a Tuifly plane with registration beginning SE-. Is this a foriegn plane used by Thomson Airways?

Malcolm

Wizard

2012-06-25 08:05:47

Re: THOMSON AIRWAYS ... Q&As

Tuifly are a sister company to Thomson airways, they are both apart of TUI travel group other airlines in the group are , Arkfly,Corsairfly,Jetairfly,Tuifly Nordic,Jet4you

wizard

Sunaddict

2012-06-25 17:01:06

Re: THOMSON AIRWAYS ... Q&As

spud.uk wrote:
We booked holiday with Jetsave using Thomson Airways 392 ncl/cun with premium upgrade in Feb 12,our tickets arrived today stating 20 kg baggage allowance.Premium cabin allowance should be 23 kg,please confirm this & who should we contact to amend Jetsave or Thomson Airways?

You need to speak to Jetsave as they did the original booking, and they will have to sort it out.

silkmascara

2012-06-25 18:47:17

Thomsons, anyone going Egypt on August 12th? From Manchester

Hi all, just seeing who is travelling to sharm in August on the 12th with thomsons? If so do u know what Boeing plane it will be??

ukbill

2012-06-25 18:59:20

Re: THOMSON AIRWAYS ... Q&As

Trying to reserve seats on Thomson Airways right now - but it seems that the website is completely down, Anyone else finding the same?

https://flightextras.thomson.co.uk/

I assume I have got the right web address?

BEfreeTODAY

2012-06-25 19:01:00

Re: THOMSON AIRWAYS ... Q&As

Looks like technical difficulties, i wouldnt have thought it will be down long

ukbill

2012-06-25 19:03:04

Re: THOMSON AIRWAYS ... Q&As

Thanks BEfree. Glad to know it wasn't just my pc or the wrong address

ukbill

2012-06-25 20:00:55

Re: THOMSON AIRWAYS ... Q&As

The seat booking website came back for a short time a few minutes ago â€“ then froze and died again.
So itâ€™s dead â€“ Iâ€™ll try tomorrow.
However the bit of Thomsons computers which IS working, and working far too well in my opinion, is that annoying piece of software which sends you emails telling you that you are going on holiday in the next few weeks. I KNOW Iâ€™m going, I donâ€™t need reminding.
Iâ€™ve had exactly the same Email from the damn computer now EVERY DAY for the last week.
I wish I could stop it somehow, but Iâ€™m not going to pay 10 pence a minute holding on a phone line to try to talk to someone.

BEfreeTODAY

2012-06-25 20:15:27

Re: THOMSON AIRWAYS ... Q&As

There should be an unsubscribe link at the bottom. There is on mine anyway

Miss Pink

2012-06-25 20:27:15

Re: THOMSON AIRWAYS ... Q&As

I was having issues yesterday with Thomson website as was my son, both of us wanted to pay some balance off - seems to be better tonight though

Miss Pink

2012-06-25 20:38:25

Re: THOMSON AIRWAYS ... Q&As

topofthetower wrote:
hi miss pink have already tried that it gives the seat pitch but its the width im a large lady was ok on thomas cook premium and they are small thanks for your help :cheers

Hi topofthetower I have looked through the website and googled and so far can find out the width? hopefully one of the experts on here will have the answer for you and post it - if I find it I will post it :tup

qatarman

2012-06-26 06:05:41

Re: THOMSON AIRWAYS ... Q&As

Better than me put our booking ref in and it say "cannot find our booking" not bad when we payed for the holiday 4 weeks ago. Booking ref works on My Thomson!! So back to the normal way spend countless minutes on the phone.

ukbill

2012-06-26 09:09:02

Re: THOMSON AIRWAYS ... Q&As

Booking ref works on My Thomson

Hi qatarman,
Beware that the reference number which goes into MyThomson is NOT the same as what is needed for flight extras. Thomson booking codes are of the form- AAAA/BBBBBB/CCCCCCC
The AAAA/BBBBBB bit works for MyThomson.
The CCCCCCC bit is what is needed for flight extras.

qatarman

2012-06-26 10:08:18

Re: THOMSON AIRWAYS ... Q&As

Hi we only have one booking ref AAAA/BBBBB nothing else on our Invoice?? Got it done now and recived an email confirmation.

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