Hi Darren, as a loyal Thomson Holidays customer over the past 25+ years I have noted a drop in standards on short haul flights ( long haul are very good) But the onetime record I believe is slipping why I don't know. The number of people who would change if they could is high.I suppose it's a sign of the times.

qatarman,

I don't fly short haul that often these days but the last time I did, I didn't think standards were that bad. Not up to full fare schedule, but then you can't expect that. It's personal perception isn't it really. What one thinks is fine, others may not. The average delay at Manchester in the first quarter of this year was 11.84 minutes with 76.36% of flights leaving within 15 minutes of the scheduled departure. Only 3.03% of flights were delayed over an hour and 0.61% over 3 hours. The figures for the second quarter aren't out yet, but the increase in traffic in summer sometimes gives slightly worse figures. The Q1 figures are comparable to British Airways and some of the other major airlines (stats from Flights On Time). Delays are an unfortunate part of aviation and it's not always the airline at fault. If you don't have other options, there's not much you can do really. There's nothing to say the flights on your day of travel wont leave on time.

Darren

Agreed Darren not enough choice out there now if you want a package..I don't really expect Thomson Airway to compare to the top Airlines that would be unfair. On the Tom 2700 I do watch this flight as I will be on it soon and it does seem to have a poor on time record Flightstats have average 51mins delay I feel that is poor for the first flight of the day for this aircraft.

The 'market research' that apparently led to this decision allegedly took place at a small hub and from one flight. Market research of course can come to an outcome that the airline wants very easily by the way the questions are phrased.

1. Do you enjoy the inflight meals? - no
2. Would you prefer to have a choice of meals on board? - yes

Or

1. Would you prefer for an inflight meal to be included in the cost of your holiday? - yes

2. Are you happy to choose from two options? - yes

Same questions phrased differently with two different outcomes.

Hi Dazbo....!

Could you please check up a flight of a friend of mine. Flight No TOM2254 Manchester to Santorini 11/9/12 at 14:40 hrs. They would like to reserve seats with extra leg room could you recommend which are the best seats which fits the bill......!

Thanks Dazbo.

Ash.....!

barjiash,

MAN-JTR-MAN (TOM2254/5) are operated by Boeing 737-800. Extra legroom seats are at the front and rows 15 and 16 (over wing exits). There are no 'best' seats as it's personal preference. There's a seat plan on our what Aircraft? guide (link below).

Darren

You need to be aware that when there are two rows of exit seats providing extra leg room on some airlines the first row of seats do not recline.

You cannot recline onto an exit. We have been caught out like this before

wendywu,

That's correct, row 15 does not recline as there is an emergency exit row behind. However, row 15 has the same legroom as row 16.

Darren

Cheers Dazbo.......!

Excellent service as always........

With regards to some of the delays I have heard reports from a crew member I know that Thomsonfly are spreading crew a little thin with min rest periods/shifts and length of routes being given for example from a few weeks back

Crew are scheduled to operate EMA-SSH at 14:30 but aircraft has tech fault upon arrival in SSH which delays flight by 2 hours which pushes the crew into discretionary time as past standard duty hours as dont arrive back until 5am

The next day the crew are due to operate a EMA- BOD at 15:00 but even though the aircraft is there the crew have not had their min rest period so that flight gets pushed back an hour and half. So it gets very difficult to catch up until crew on the next shift pattern take over

uno28 wrote:

Thomsonfly

Thomson Airways.....

Hi everyone from a very hot (even now at nearly 9pm) turkey

We travelled on G-OBYG today down to Antalya (was nice to see the new livery) but noticed the return flight is now cancelled. I did notice that upon landing once some of the passengers had disembarked, the captain came out the cockpit and immediately went to look at engine 2. When we got off the plane I noticed that the reverse thruster on the right engine was still open/looked jammed?? Is this the reason for the cancellation and surely it could now be grounded in Antalya for quite a while??

The flight went really smoothly but I suppose these things happen every now and then

pallan

Darren,

Way back in Jan you advised that TOM4744 LGW to TFS 12th Aug out return 26th Aug should be operated by a 738 is this correct?, and if so what is the chance of having the new sky interior.

markhelen

Many thanks in advance.

markhelen,

LGW-TFS-LGW (TOM4744/5) are operated by Boeing 737-800. As for the specific registration or if it'll be one of the newer aircraft with the sky interior, that's impossible to say this far out given the fleet is regularly rotated. It's a different aircraft every Sunday normaly.

Darren

Im very sorry if this has been asked a million timesi have had a browse but no luck..

Lgw to tfs tom4458 /59 13th sep which aircraft on this route and which config is the aircraft

Also what rows will be the extra leg room seats

Thank you for your time

suntanman2,

LGW-TFS-LGW (TOM4458/9) are operated by Boeing 737-800 between 7th June and 25th October. You'll find extensive aircraft information on our What Aircraft? guide (link below) including a link to the seating plan where extra legroom seats are indicated (front rows and 15 /16).

Darren

Thanks very much

Sorry for the question, but was wondering if you know what aircraft tpye is operating Tom 2680 leaving Manchester this Saturday to Kos.

Many thanks

dreamweaver767,

Welcome onboard
MAN-KGS-MAN (TOM2680/1) are operated by Airbus A321-200. You'll find extensive aircraft information on our What Aircraft? guide (link below).

Darren