Hi,

Looking for some advice please.

We have flights booked through thomson for June this year for a family holiday.

We booked last September for my husband and I from Gatwick and my mum, dad and mother in law from Edinburgh both to Mahon. We booked a villa separately.

Today my mum received an email advising that their flight times had changed and they now arrive at 1920 instead of around 1100 and leave at 2030 instead of around 1200. The original schedule saw us all arrive and depart an hour apart which was perfect.

I understand flight times can change but feel this amount of variation is not really on.

We have booked only one hire car which needs to be returned on the final morning and we need to be out of our accommodation at 1000.

There is availability on Jet2 flights which are much closer to the original times and I was wondering if Thomson are likely to be open to transferring them onto those flights instead? Flight prices for Jet2 are similar to what they have already paid.

They booked through Thomson but originally there flights were with BE and have now changed to BA so not sure if this confuses things.

My mother in law will be 84 at the time of the trip so having 8.5 hours to fill in from checking out on the last day is really not acceptable, so ideally I would like them on the Jet2 flight either changed by Thomson or via a refund and then they rebook.

Does anybody know what help Thomson will offer or are we stuck out on a limb?

Thanks in advance.