We are due to fly out on the 27/07/2015 to punt cana TOM156 and was quite concerned when I went to check in online to find my whole family basically me, my wife and our 2yr & 6yr olds have been allocated separate seats all over the plane? I've made contact with the helpdesk and basically been told they can't sort anything now and we must turn up early on the day of departure and they MAY be able to sit us together??

hopefully someone on this forum in the know could advise?

Pretty disappointed that you can only sit together if your willing to pay another £40 per head.

That's what they do to get more money from you. If you wanted to sit together you should have paid up.

If you don't like this way of robbing you don't book with an airline that does this.

A pal of mine booked with Jet2 and didn't pay to sit together and were put several rows apart even though there were seats available together. He didn't care though as he doesn't like his wife much anyway!!!

Sorry for the short notice, but could you tell me what the inbound flight before 7352 departs from Bhx to pfo. Looking at it, it can only be Mahon but that arrives 2 hours prior to the departure to paphos? Any ideas?

Thankyou

Bob82,

The Mahon flight (TOM7328/9) is a Boeing 757-200, you're on a Boeing 737-800 so it's not that flight. Your inbound flight is the Verona (TOM7304/5) landing at 1215 so there's 2 hours between flights.

Darren

The pfo flight is too depart at 15:15

Bob82,

It's down as 1415 on the flight schedule so it may have changed since being issued. Regardless, your inbound is the VRN.

Darren

Dazbo HT Mod wrote:

Bob82,

It's down as 1415 on the flight schedule so it may have changed since being issued. Regardless, your inbound is the VRN.

Darren

Yes it did change. 3 hours turn around bit excessive for a 737-800

Bob82,

Why is it excessive? If the schedule dictates 3 hours on the ground then so be it. If the destination is slot restricted, there's no point having to circle for an hour waiting to land. Gives extra time to turn it around, perform line maintenance and absorb any slippage. No excuse for in-house delays then!

Darren

Hi Darren,

Flying MAN-AGP-MAN Tom 2408/9 15th/22nd October 2015 on, I think a 737-800. Have provisionally booked row 4 - A & B. Could you please advise if this row has a window.

Thanks

Gedderman

gedderman,

Yes, it does.

Darren

Thank you Darren

Hi Dazbo!

Not flown since 2012! Wow! Anyways I'm flying from LGW to TFS on 24th Nov on TOM4200 and returning 1 week later on TOM4201. Any ideas on aircraft used?

Flying to Cancun on tuesday 11th august on flight 168 could you tell me where the plane comes into manchester from ,thanks

Hi Darren maybe you can help been watching TOM 2700 Manchester to Larnaca over the past weeks and the equipment on this flight is switching between 787 and 767 our seating plan is for 787 have you any idea why this is happening every 2 weeks or so.
Noticed also that it is 99% late departure every Sunday up to 45mins??

racegirl3075,

LGW-TFS-LGW (TOM4200/1) should be operated by Boeing 737-800, but I can confirm it closer to the time.

Darren

petaraven,

The preceding flight to TOM168 is TOM174/5 from Cancun.

Darren

qatarman,

No idea I'm afraid!

Darren

Have been told that for trip to Mexico i need to check in online or i could lose the seat that i reserved , is this true do i have to check in online or can i just check in as i usually do early the morning of flight as i stay over night at the radisson .Have always checked in at the desks even last year i did so have heard if you check in online the bag drop you then need to go to is usually very busy more so than the ordinary check in desks.
also if you check in the evening before flight is that still allowed . thanks everyone xx

If you check in online you get a print out confirmation of booking which includes chosen seat numbers. For Mexico/US/Cuba you then exchange this at bag drop desk for actual boarding cards.
Yes, you can still do night before -we checked in online,then dropped our bags the night before (at Gatwick, we were the only people at 6pm!!!) -we also got our official boarding cards despite the fact that the Thomson website was saying that we wouldn't get the boarding cards til the morning!
As far as we could see, the following morning the Thomson desks seemed to be dealing with bag drops AND check ins.
Finally, I've also read that if you leave check in til the morning of the flight you MIGHT lose your seat allocation .HOWEVER, can't happen very often or the forums would be full of complaints from Thomson customers who don't check in online because they don't have a printer!!