Hi Darren,
Sorry for the late thank you, see this morning Thomson have excelled themselves again on TOM 2700 from Manchester 1hr 25mins late on Departure no excuse of late arrival of incoming it was on the ground at 03.15???? from Rhodes.

Flights get delayed for many reasons, not all the airlines fault, it can be anything from late arriving passengers, ATC delays, catering issues. Technical issues whilst still the airlines responsibility will usually only show an error when that system is powered up for use, something that doesn't happen when there is no one on the aircraft between 03:30 and departure...

The only way to minimise any delay is to charter or own a private jet, other than that just deal with situations as they arise, and not worry obsess over a specific flight.

Hi thank you for both replies. I fully agree that flights get delayed for many reasons however with this flight it seems to be the norm every Sunday check it out.
If my company had this quality of service we would soon lose many customers.
And I sold the private jet so I could complain about Thomson Fly!!!!!

The majority of TOM2700 flights have landed on time, a couple early, 3/4 around 20/30 mins late and a couple around an hour, which is hardly much of a delay in the grand scheme of things. Todays departed 73 mins late and is currently scheduled to arrive 45 mins late.

There's always other airlines if the delays are that much of an issue? I flew Jet2 to Rhodes last year.

Darren

In the grand scheme do you think Thomson Fly would allow you to check in if you were that late I think not.
But I suppose they have your money so accept what they give?? As I put if my business gave such service I would not have it long.
I understand that delays happen but check this flight its the norm to be delayed to be as you have pointed out in your reply.

qatarman,

I understand where you are coming from but what do you want Thomson to do? It's not like they delay flights on purpose nor are they the only airline that have delays. If you don't like their service or punctuality, use a different airline?

Darren

Darren I would do willingly however if Thomson Holidays are the only company that you can book a particular hotel with then you are snookered.
Trying to persuade the better half to go elsewhere is a none starter.
So its a like it or lump it situation.
I know that they do not delay on purpose but this particular flight seems it get more than its share of delays out of Manchester.

qatarman wrote:

Darren I would do willingly however if Thomson Holidays are the only company that you can book a particular hotel with then you are snookered.
Trying to persuade the better half to go elsewhere is a none starter.
So its a like it or lump it situation.
I know that they do not delay on purpose but this particular flight seems it get more than its share of delays out of Manchester.

qatarman
I see where you are coming from regarding the regular delays to your Thomson flight from Manchester to Larnaca. The stats seem to backup what you say.
However, a couple of weeks ago I flew with Thomson Manchester to Paphos on the Wednesday TOM2336 flight – and we ended up with nearly 90 minutes delay before takeoff.

So.... Thomson again....Cyprus again.... Manchester again....

In our case the problem was – according to the pilot – that the plane was parked a long way from the terminal requiring passengers to be bussed out, and people were late, and catering was late, and, as he put it,...
“Everyone and their cousins are flying to Cyprus today, resulting in air traffic slot issues, this situation doesn’t really work”.

There actually probably is some sort of systemic problem here.

But so long as EU compensation rules don’t kick in with long delays, and folk just shrug their shoulders and accept it, and people keep buying the holidays, it probably won’t change.
Go enjoy your holiday
.
I’ve already booked again for next year, same hotel again, July again, Thomson again, Manchester again, Cyprus again.
I probably will never learn either!!

When we flew to Rhodes in mid June from Cardiff, we boarded ahead of schedule but were late off and late arriving as well. Our pilot blamed it on so many other Thomson flights going to Rhodes at the same time!!!
We actually ended up queueing on the airside roads to get into the terminal because 5 Thomson planes from UK and several Thos Cook flights were on the ground at the same time. Then the baggage handlers mixed up the luggage on the different belts -didn't get to our hotel til nearly midnight and we weren't the last drop off!!!

brewerdave wrote:

Our pilot blamed it on so many other Thomson flights going to Rhodes at the same time!!!

It does seem that Thomson do cluster their flights to certain destinations on specific days of the week. I guess that they do that to minimise coach costs at the destination airports, to simplify planning, and maybe also to reduce the need for reps to have “airport days”.

However considering the increased flight delays which can result with air traffic congestion, and that a delayed 737/757/767/787 might waste its significant fare earning time, and the risk of horrible EU flight delay compensation claims if delays exceed the magic three hour figure, and the inconvenience to passengers who may look to an alternate airline next time, and the congestion caused at hotel checkin desks, and the risk that flight crew scheduling will be messed up, etc.. etc

Maybe Thomson flight planners need to do some sort of strategy review?
Coaches and rep time might be cheap in comparison?

.

georgep1311,

What information do you require? Aircraft type? flight times? It's a Boeing 757-200. You'll find extensive aircraft information on our What Aircraft? guide (link below).

Darren

Hi, I'm flying from. Manchester to paphos on sun16 August 2015 TOM2730 and returning Wednesday 26th August on TOM2337. Could you tell me what type of aircraft we will be flying on and if we will have IFE? A friend flew to Greece a couple of weeks ago and they had IFE on their flight. I thought it was an overriding issue that all flights under 6hrs didn't have this, many thanks for checking.

Comeflywithme,

Welcome onboard
MAN-PFO-MAN (TOM2730/2337) are operated by Boeing 767-300/ER / Boeing 737-800 respectively. You'll find extensive aircraft information on our What Aircraft? guide (link below). There's IFE on the 767 but not on the 737.

Darren

Thanks Darren for your speedy reply! Fingers crossed we are on the 767 with IFE!! The plane going out is seated 2-3-2 and coming back 3-3 would that narrow it down at all?

Comeflywithme,

Yes, to a Boeing 767-300 outbound and Boeing 737-800 inbound as I mentioned previously! I get the information direct from Thomson's aircraft schedule.

Darren

Oops!! Never read your reply properly. Many thanks for your help

Are you able to confirm which aircraft we will be on for this flight? Booked seats and it seems to be 2-4-2 and think Thomsons suggested it could be a Dreamliner. I thought dreamliners were only used on long haul. If it's a Dreamliner will it be the same seat configuration as the long haul set up?