Welcome onboard
The inbound flight prior to TOM128/9 is TOM144/5 from Sanford (Orlando).
Darren
Re: THOMSON AIRWAYS ... Q&As
7548 Posts
limajuliet,
Welcome onboard
The inbound flight prior to TOM128/9 is TOM144/5 from Sanford (Orlando).
Darren
Welcome onboard
The inbound flight prior to TOM128/9 is TOM144/5 from Sanford (Orlando).
Darren
Tonyt,
TOM048/9 are indeed operated by Boeing 787-8. As it's the first flight of the winter schedule, I don't have all the details of previous flights as yet. I Suspect Cancun as well though.
Darren
TOM048/9 are indeed operated by Boeing 787-8. As it's the first flight of the winter schedule, I don't have all the details of previous flights as yet. I Suspect Cancun as well though.
Darren
Thanks Darren, that's taken some of the pressure of the neck Tonyt.
thanks for the speedy response Darren! 
Hi we have booked on 11th July to Naples from Bhx? It is classed as other carrier. Anyone hazard a guess who could operate this route?
I believe it has not been classified yet as it comes up TBA0000, however was told probably Thomson plane
It is the Monday 11th July at 6:55 and arrives back 18th July at 22:00 if that helps
It is the Monday 11th July at 6:55 and arrives back 18th July at 22:00 if that helps
Darren, daughter says a big THANK YOU, when will you know Planes previous behaviour Tonyt
Thank you again
How far in advance are the flights planned. I am travelling to Tenerife (TOM2588) next May. This year the flights were operated by the 763's, will next year be the same ?
baldyman26,
They are planned over 12 months in advance. I don't have the flight schedule for summer 2016, but its historically a 763 so I'd assume the same.
Darren
They are planned over 12 months in advance. I don't have the flight schedule for summer 2016, but its historically a 763 so I'd assume the same.
Darren
Hi, I'm due to fly to Sharm on 16/07/16 TOM 0736 it said when I booked it would be a dreamliner, will this more than likely stay the same or can they change it? Also we booked what they called extra space seats do you know what rows these will be? Thanks
hi - what happens with bonded luggage please ? When it leaves the Thomson Cruise ship in certain disembarkation ports your suitcase has been taken from your cabin during the night before and put in to bonded luggage and the next time you see it is on the carousel in the UK. But after it has left the ship and been put in a container on the quayside what happens to it ? Is it removed from the container passed through a check in desk for weighing etc ? Just wondered how security of the case is maintained when you no longer have it in your possession. Thanks
HuddersfieldTourist,
It's kept in secure storage then taken to the airport and security screened like it would be if you checked it in.
Darren
It's kept in secure storage then taken to the airport and security screened like it would be if you checked it in.
Darren
thanks for that information re bonded procedure.Pleased to hear they are kept secure.
The weighing of the cases must cause havoc as if one of your party's is just over the weight limit but the other may not be they would have to find the other one on the booking or if it is a family of 4 then all the other cases.
I have seen them off load the cases from the ship and they do not keep everyone's together so they are not put in the container in pairs or whatever. How do they therefore weight check them out of interest ? Or perhaps they simply scan them all and only if it feels extremely heavy will they look in to it and weigh it ?
The weighing of the cases must cause havoc as if one of your party's is just over the weight limit but the other may not be they would have to find the other one on the booking or if it is a family of 4 then all the other cases.
I have seen them off load the cases from the ship and they do not keep everyone's together so they are not put in the container in pairs or whatever. How do they therefore weight check them out of interest ? Or perhaps they simply scan them all and only if it feels extremely heavy will they look in to it and weigh it ?
HuddersfieldTourist,
They all get weighted as this information is needed for flight planning. As long as it's not over by too much, they'll probably not bother about it. The vast majority of passengers are normally within the set limit. If it was within limits on the outbound, it's unlikely to be over on the inbound unless the passenger has gone mad with presents!
Darren
They all get weighted as this information is needed for flight planning. As long as it's not over by too much, they'll probably not bother about it. The vast majority of passengers are normally within the set limit. If it was within limits on the outbound, it's unlikely to be over on the inbound unless the passenger has gone mad with presents!
Darren
Thanks for the time you have taken to answer this for me !!
Average weights used unless a case is deemed to be very heavy by the baggage handlers then it is weighed.
bjones4 wrote:Word of warning to anyone awaiting post November 1st Seat Selection - the facility is now available it seems.
We hadn't received any notification of being able to access Flight Extras for our November 5th flight to Cancun but after hearing of other people having success we contacted the call center who gave us a different reference to use on the site (a four digit code that isn't anywhere on any of our documentation), low and behold we can now log in and the seat maps are available - with most of the seats taken. Which when everything on the site said don't contact us, we can't do anything, you have to wait... is a bit of a kick in the balls.
Same thing happened to us, my wife being a nervous flyer wanted a window seat for our premium class flight to Puerto Vallarta, being told repeatedly to wait until an email arrives before booking our seats that's what we did.
I gave them one more try by phone and low and behold they said we could book our seats, I managed to get onto flight extras to see the seating map and was astonished to see that only a few seats in the centre section were available, I was not happy at all! All I asked for was a reasonable chance to book a window seat along with the other passengers but alas that was not the case...Thanks Thomson
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