5 Reviews
Traveller Rating
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Excellent3
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Very Good2
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Good0
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Average0
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
13 years 10 months ago
Me and my husband visted this hotel for our silver wedding what can i say hotel was great no problems fantantic rooms very large bed hotels food was excellent . The staff service was excellent we used the water sports which was all free including the water skiing Ed the young lad who helped my husband was excellent we enjoyed our stay hear the weather was great we had 1 day of rain which we went on a trip to the rainforest to do the zip wire which was great if you do a trip do this one.Just visit the hotel if you choose to come to st lucia this was the best hotel we have stayed in.
Travel operator: virgin
Recommended
17 years 3 months ago
The rooms were newly decorated and well appointed, the hotel grounds were immaculate.
The restaurants served high quality food and the service all the restaurants. Premium quality drinks at the bar.
The staff were extremely pleasant and helpful.
Because the beach was within the complex there was no pestering by people trying to sell you things.
I would rate this complex as one of the best resorts and would recommend it to anyone wanting first class facilities in a perfect setting.
The restaurants served high quality food and the service all the restaurants. Premium quality drinks at the bar.
The staff were extremely pleasant and helpful.
Because the beach was within the complex there was no pestering by people trying to sell you things.
I would rate this complex as one of the best resorts and would recommend it to anyone wanting first class facilities in a perfect setting.
Travel operator: Virgin
Recommended
17 years 5 months ago
Great Location. The rooms were of a good size, we had a large king size bed and 2 single beds and still had plenty of room . Very good facilities including free watersports including motorized. Free nursery . Plenty to do all day and a good entertainment team at night.Great hotel and very helpful and friendly staff.
Travel operator: Touchdown
Recommended
19 years 10 months ago
Could not fault this hotel and would return again and recommend to others.
Our two children (both under 10) had a great time. Lots of other families also staying at the hotel and with Virgin at the same time, so the kids made lots of friends. The kids club was great, but other times the children just went off with all the other kids to play. The complex was very secure and they could not wander outside.
Food very good. One of our kids is fussy about what she eats - the restaurant staff were more than happy to cook her chicken nuggets each night! Themed menus each day helped expand variety. Italian night, Chinese night etc.
Great cocktails - "real" brand drinks. No restrictions or mean measures.
Staff very friendly and always smiling. Hotel Manager (an English chap) always walking around talking to the guests and helpful.
Extra bonus on the last day was Virgin's great - "Check-Out, Chill-Out" airport check in. We just took our suitcases down to the lobby late morning, these were taken from us and to the airport (we didn't see them again until landing at Gatwick) - given boarding cards for the flight (all seated together and even with an upgrade to Premium Economy!!) - Then back to the pool for some more sun.
The hotel also let us keep our room on until the coach transfer mid-afternoon. Hassle free travel - excellent service from Virgin!
Our two children (both under 10) had a great time. Lots of other families also staying at the hotel and with Virgin at the same time, so the kids made lots of friends. The kids club was great, but other times the children just went off with all the other kids to play. The complex was very secure and they could not wander outside.
Food very good. One of our kids is fussy about what she eats - the restaurant staff were more than happy to cook her chicken nuggets each night! Themed menus each day helped expand variety. Italian night, Chinese night etc.
Great cocktails - "real" brand drinks. No restrictions or mean measures.
Staff very friendly and always smiling. Hotel Manager (an English chap) always walking around talking to the guests and helpful.
Extra bonus on the last day was Virgin's great - "Check-Out, Chill-Out" airport check in. We just took our suitcases down to the lobby late morning, these were taken from us and to the airport (we didn't see them again until landing at Gatwick) - given boarding cards for the flight (all seated together and even with an upgrade to Premium Economy!!) - Then back to the pool for some more sun.
The hotel also let us keep our room on until the coach transfer mid-afternoon. Hassle free travel - excellent service from Virgin!
Travel operator: Virgin Holidays
Recommended
19 years 10 months ago
We stayed in here in June 04 on our honeymoon.
The hotel stunning, when we arrived we were dealt with very professionally and a gentleman came with a little buggycar and put our cases on and drove us to the room pointing out all the facilites.
When we got to our room we had a bowl of fresh fruit and champagne!
The maids came everyday and the room was lovely and spacious.
The food was 5*, breakfast, lunch and dinner, lots of choice and everything was lovely and freshly cooked. They had some 'themed nights' like a barbeque one night and a steel band playing.
The entertainment was good, not amamzing but only whats to be expected in the carribean! It was still fun.
I would go back.
The hotel stunning, when we arrived we were dealt with very professionally and a gentleman came with a little buggycar and put our cases on and drove us to the room pointing out all the facilites.
When we got to our room we had a bowl of fresh fruit and champagne!
The maids came everyday and the room was lovely and spacious.
The food was 5*, breakfast, lunch and dinner, lots of choice and everything was lovely and freshly cooked. They had some 'themed nights' like a barbeque one night and a steel band playing.
The entertainment was good, not amamzing but only whats to be expected in the carribean! It was still fun.
I would go back.
Travel operator: Virgin
Recommended
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