Please be aware six weeks have passed since we went on holiday so looked forward to spending time away. Our holiday was miss sold to us and park dean took our money. We were sold a holiday with fishing only to find there was no fishing attached is my first post we are still fighting for a full refund but the company is that big they are not taking us seriously. I have no alternative but to keep posting hoping that I help some other poor family. They have now taken the fishing off the web site so that is an admission of guilt.
The holiday was meant to be a great family time however it's been a nightmare and very stress full period and to be honest stress is the last thing I need. Please share Park Dean are a utter disgrace.
Travel operator: Park dean
Hotel tip: Don't book guys
stayed in a Hartland Caravan which was very nice and had everything we needed for our stay.
The staff were all very helpful and friendly on the site and the shop was as you would expect had everything you would need but at a premium price as is to be expected.
We all loved the Cascades pool and the food from the coast bar was again as to be expected for an on site bar/restuarant.
In short we had a good time and would go back to that site no hesitation.
Travel operator: Hoseasons
Travel operator: park deans
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