Travel operator: booking.com
daughter (but not to people who were obviously tipsy, to say the least).
The car park I was directed to was expensive and not really close to the hotel. A valet service was available, but at a rather hefty price. The management was unsympathetic when I tried to complain.
Will not be staying there again!
Travel operator: booking.com
Hotel tip: None.
The rooms need updating, wallpaper peeling off, carpets had not been hoovered under radiators & cupboards but we only stayed 1 night & would stay again as we got a really good deal.
the hotel location is fab. to explore the vibrant city of culture.
Travel operator: independantly
Travel operator: Wotif
The first room was very small, dark, cold, no view, really old furniture, what you would expect from a run down B & B. we were moved to a 2nd room because the tv was not working.
The staff had told me that all the rooms were the same size and yet the 2nd room was twice the size but had twin beds, the window was jammed open and the shower control switch was broken. It took them 2 days to fix the window and shower. We were only staying for 4 days!! There was scaffolding outside our window. The workmen started work at 8am and on top of the noisy drilling and banging the men were shouting and telling jokes even though they knew we were trying to rest (the do not disturb sign was on the door!).
I informed the Manager of all of our problems but he only offered an upgrade of a room if we return to the Hotel. Not much chance of that. It was one of the worst breaks I have experienced. Liverpool was great as usual but the Hotel was very poor!
Travel operator: OWn car
The hotel decor was old fashioned, as expected, and some areas could have done with a good clean. The bedrooms were clean an comfortable enough,,, apart from the seagull dawn chorus.
The breakfast was adequate, but the walls,chaircovers in the dining room were covered in greasy marks. Apart from that, we had a lovely weekend and have stayed in much worse places.
Travel operator: ryanair
The staff were rude and did not go out of their way, a simple request for a glass of water, was answered with "I only have one pair of hands".
The room was old, musty, old blue blankets were on the bed. There was only one electrical outlet in the room, we couln't plug in the television and kettle at the same time or it fused. One lady in our party requested a non-smoking room, and when she arrived there was a definite smell of smoke. She complained and was given a can of air freshener. This was a experience we will never forget. It was something out of Faulty Towers.
Travel operator: Coach Company
Don't stay in this hotel - you will regret it!
A really horrible experience!
Travel operator: internet
The prices for food and drink were expensive and not aways good quality. We did not get what we expected with a hotel of it's reputation, left very disappointed and would never visit there again.
Travel operator: None
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