Travel operator: anon
Travel operator: thomas cook
Travel operator: first choice
I was surprised by the service it exceeded my expectations, The location is great you walk out of the hotel to a few local shops and there is a fantastic German bar a couple of minutes walk from the hotel.
You do get pestered slightly by the beach boys at first but when you get used to them, they are invaluable for the info and help that they give you.
The entertainment was superb, local shows and bands on.
Food fab and we enjoyed the chinese restaurant. I would definitely return to the hotel, but not in rainy season.
Travel operator: FirstChoice
We upgraded to a deluxe room which is slightly larger than the standard room. The rooms were clean and the cleaners were very friendly and helpful. Just ask them to fill up the fridges and they keep you well supplied with fresh bottled water.
The main buffet restaurant was very good. We only tried one of the other restaurants being the grill which was also good food.
The location was a little far from Mombasa but Allan (one of the beach boys off the beach) arranged a trip for us with him as a guide and we had a great day.
Our holiday normally consists of a fly drive which is why we would not visit Mombasa again but we really enjoyed our 2 week stay there.
Travel operator: Cosmos
Travel operator: Somaka
Although our room was not immediately ready for occupation we did not mind as we were directed to the nearest bar for a coffee and our first chance to relax after the long flight - within 20 minutes the room was ready and we were accompanied to it by a friendly porter who carried our luggage and made us feel welcome.
The food at the hotel was second to none - always fresh, plentiful and very well presented. The staff of the hotel, at all levels, from management down to the cleaning staff were always friendly and always greeted us with a big smile whenever we met them - they could not do enough for us and obviously all wanted us to enjoy our stay with them.
Some people complain about the 'Beach Boys' but when you see for yourself the poverty and the circumstances they endure it is understandable that they need to 'tout for business' as they are only trying to make a living to make ends meet. If you are pleasant and honest with them they can actually make your stay more enjoyable and interesting (obviously as in all walks of life some are better than others). The best ones to deal with on Kikumbala beach are Martin and Henry - look out for them Martin wears a yellow 'McConnel' cap and Henry has a pinkish cap with his name on it - they have a good reputation and also run the 'Kikumbala Branch' of Marks & Spencer down on the beach where you can buy wonderful wooden carvings and sculptures (wish we could have bought more from them).
We spent the Christmas period at the Sun N' Sand and enjoyed every minute of it - we can't wait to return again as soon as we can.
Travel operator: First Choice
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